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I landed in Dubai without a grand plan of what to do, except that I wanted to do the desert safari with overnight stay. As I stayed in Courtyard Marriott Hotel the hotel's staff pointed me to the Rayna Tour representative, Nimit Joshi. His customer service was second to none! Not only did he organise my overnight stay safari, which was really fantastic- an absolute must to do! The sand dune bashing must be experienced! The driver was really good and professional. I was the only tourist who decided to stay overnight, but I was made feel very welcome and safe by all staff staying at the desert base. The breakfast was lovely and the car to pick me up in the morning was on time. I really enjoyed the experience.
Nimit also recommended the Full Dubai City tour- which, was really a great starting point to get familiar with the city. To, in a sense, map it out. Jeet, the tour guide did a fantastic job at explaining all the different points of interest in a capturing and exciting way. How he managed to keep a smile at the always wandering off and sometimes troublesome tour mates I will never know- but very admirable. Well done.
Nimit's another really good recommendation was Abu Dhabi city tour. Adnan Sabir, was our tour guide on that day. He was simply fantastic! His knowledge of the place is really good but his sense of humor is even better! What a great, optimistic, fun personality! I am not going to mention his really funny remarks... ,but I will say that I have adapted them(smiley face). And each time I hear Srebro's MI MI MI I think of Adnan and the day I went to Abu Dhabi on the Rayna Tour. Nice feeling and really great experience!
Nimit, also organised the tickets to the Burj Khalifa (At the top), which of course has to be done! Unique place. Magnificent building, Ingenious engineering and stunning views.
All and all the Rayna Tour staff at each stage, from booking to the actual tours, had in my mind exceeded the customer service standards. They are a really nice crowd of fun, hard working, highly professional people making their customers smile, relax and learn something new about Dubai. Well done and thank you.
Dubai is a beautiful city with all the modern as well, as historical contents. Its city with tallest buildig,Burj al Khalifa. The top view of Burj khalifa is fabulous.Most important thing is that , it is a clean city.
Just wanted to let everyone know that I had a wonderful experience with Rayna tours....:)
We have booked Dhow cruise dinner at Marina and Dinner at Desert(Desert safary)
1st one was below average arrangement(congested,overcrowded, small ship) and last one was nice.
Also i took ticket for At the top burj khalifa through rayna tours without difficulty.