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Dhow Cruise Dinner - Creek

Duration 3 Hours (Approx)

125.00 Save
Book Now

    Gliding down the tranquil Dubai Creek on our traditional Arabian dhow, with a lavish buffet dinner spread out onboard, is an experience distinguished by incredible milieu, unmatched hospitality, and courteous services.

    Absolutely one of the main attractions of your Dubai vacation, a dinner cruise with Rayna Tours is the most perfect way to enjoy the exquisite vistas of Deira and Bur Dubai in a cozy and welcoming ambience. The two-hour Dubai Dhow cruise that usually begins after sunset covers almost the entire of Dubai Creek.

    Home to countless attractions, the river bank that lines the creek itself is one of the Dubai’s iconic sights. Once you board our magnificently restored wooden dhow on Dubai Creek, you’ll be offered a welcome drink, and as soon as the cruising begins, you can dine on an inspired range of freshly prepared gourmet specialties including original Emirati dishes topped off with a luscious array of desserts.

    As you gaze at the splendid views of the Creek wherein the modern era’s classiness joins hands with the aura and charm of olden times, our traditional Arabian dhow cruise Dubai provides you with an as-never-before sightseeing experience while allowing you to a enjoy a spectrum of onboard activities including live music performances and traditional Tanura dance shows.

    What better way to end an unforgettable day of sightseeing in Dubai? Call us now itself to discover the glittering waterfront sights of Dubai in a casual, invigorating setting.

    Based on your request, we can arrange pick up from other emirates for an extra surcharge. For more information feel free to dial us on +971 4 2972626 / +971 567880094 or send an email to

    Important Information

    • Please click on the given link to view the location map of our boat in Dubai Creek  Location map
    • Please click on the given link to View the food menu of our Dhow Cruise Creek  Food menu 
    • During the Month of Ramadan / Dry Days No Live Entertainment & Alcohol Drinks will be served as per the Government guidelines.For detailed inquiry on it please Mail us at
    • Pick up and drop back to your Hotel or Residence (If transfer option selected)
    • 90 minutes cruising near to Burdubai and Deira creek area.
    • Welcome drinks, Water, Tea & Coffee.
    • International buffet dinner with a choice of vegetarian and non-vegetarian dishes. 
    • Access to fully air-conditioned lower deck and open air upper deck.
    • Entertainment shows / Tanura show. 
    • Separate toilet facilities for men and women.  
    • Smoking facility at upper deck only.
    • Please note transfers will not be provided in the case of special deals and promotions.
    Tour Option 
    Transfer Option  
    Tour Date 
    Your Price Quote Details
    Your Guarantee lowest price for this option is based on the following:
      X   X  
     ( Person)  
    Your total cost:  
    Duration Departure Point Reporting Point Tour Language Meals
    3 Hours (Approx) Hotel (Centrally located in City Center Area Dubai / Sharjah Sahara Centre Dubai Side) Hotel Lobby English Dinner
    Option : 1
    Dhow Cruise Dinner - Creek
    Description :
    Enjoy entertainment shows while cruising on the beautiful Dubai creek. Savor the taste of international cuisine dinner on open air upper and AC lower deck.
    Departure TIme :
    Between 7:00 pm to 7:30 pm
    Note: If Tour Booked without Transfers, Please confirm the Tour Location & Timings with our Customer Support team if required.
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    Great travel consultant and realy nice services

    We met our travel consultant, Mohammed Zakriya, at Flora Al Barsha Hotel. He realy helped us having a great time in Dubai. He aswered all of our questions concerning the trips we made. He even explained us a couple a roules for Dubai and he recommended us great trips. We had a safari experiece trip (best experience in Dubai with excellent services), Abu Dhabi trip (great guide on the road, but don't eat where he says because it might take you a lot of time from visiting and it's prety expensive) and a Dubai Creek in Dubai Marina area (totaly recommended). We also booked scuba diving but unfortunatly we were not able to do it because of the weather. Mohammed Zakriya helped us to refund after making a phone call and he was realy helpful for us. He is very dadicated and you can see that he does his job with a lot of passion. He never had a day off as long as we were there (8 days). Thank you Mohammed Zakriya for you services and your kindness


    Amazing Full Day Tour of Dubai

    What an amazing day in doing this full day tour with Rayna Day Tours viewing the many sights of Dubai...the travelling experience was fantastic with a Tour Guide who had a lot of knowledge about the city and who also gave time to explore the different sights on our own..the travel on the coach was really comfortable and the cruise on the Dubai Creek to the Spice and Gold Souks were brilliant...there was so much to see and I can honestly say that I had a brilliant time and would recommend this trip to those who are intertested in seeing the old and new of Dubai...


    Desert Safari and Dhow Cruise with Rayna Tours

    We booked the above tours with Rayna tours. The booking personnel Mr Praveen Kumar was very helpful and cooperative. The tours were conducted very smoothly and they were good fun. Safari Land Cruiser driver Mr Khan was very good. The service provided was great. The activities and food was also good. They could improve the Dhow cruise trip if they can add a running commentary about the history and development of different areas or highlighting about various buildings as the Dhow passes through the creek.


    Visit to Sand Dunes and Cruise

    We checked in at Jumeirah Emirates Towers and booked through Travel Desk manned by Mirza Ali who was very informative and as soon as we told him what we wanted to do, he booked us on the Sand Dune tour and Cruise. Very pricey but the service was very good - great tours, tour guides were experienced and always cared about our safety. They were on time. It was for 4 people.


    Desert Safari and †Dhow‡ †Cruise‡ with Rayna Tours

    We booked the above tours with Rayna tours. The booking personnel Mr Praveen Kumar was very helpful and cooperative. The tours were conducted very smoothly and they were good fun. . The service provided was great. The activities and food was also good. They could improve the Dhow cruise trip if they can add a running commentary about the history and development of different areas or highlighting about various buildings as the Dhow passes through the creek


    “Khaleej Dhow Cruise”

    We had the finest and one of the most memorable experience of dhow cruise with Khaleej. I have experienced dhow cruise at Dubai Creek several times but Khaleej was exceptionally good. Firtsly i have to thank Dalrina for her excellent arrangements and prompt service. The cruise took off right on time and well served with welcome drinks. The dining was the best and we had the variety of choice in Arabic cuisine. Entertainment on board was very good and my entire family enjoyed it a lot !


    Family Vacation

    Thanks to Mildred at Rayna Tour for her EXCELLENT talent in orchestrating our vacation activities, She perfectly put together a package for us that provided activities that were breath taking. Whenever I saw Mildred she always had a smile on her face, always pleasant and profession in her demeanor and professionalism. She frequently check in on us to ensure that we were having an excellent time and to see if she can assist us with anything. She is the perfect person for this position. Thank you Mildred and when I return I will be sure to contact you to help us again. YOU made our vacation an enjoyable and memorable one.


    “Very Disappointed with the show cruise”

    Your'll had put us in some Gujarati group in the dhow cruise,we had an awful time. When spoke to the manager he said he will refund or give us another cruise in the marina.But so far nothing!!! we are still in Dubai. Desert safari was good but the cruise experience just doesn't make me reccommend this tours to anyone. Sorry but pls work on your sorting out the guests list.


    Rayna Dhow dinner cruise

    WE booked with Rayna Tours because they were recommended by our hotel concierge. The booking was handled well, for a same day booking,but we were warned that no alcoholic beverages were available because they were preparing the vessel for Ramadan. A lame excuse when Ramadan is still over 3 weeks away. The pickup was very late but got us to the Dhow in time, but this meant that our table seating was adjacent to the food service area (crowded at times). We moved to a vacant table. The entertainment (a single male dancer)was OK and the buffet food was a selection of mainly chicken dishes, but tasty and we were returned to our hotel OK.


    Visiter Dubai avec Rayna Tour

    Very good experience with Rayna Tour and recomendation of Mr Vikas, we have taken the package of half day Dubai city tour, Creek cruise dinner, Bordj khalifa visite, Desert safari in 4x4 with BBQ Dinner and Abu Dhabi tour full day. we appreciate all excursion, and very helpfull staff, I recommande.


    Dubai Tour with Rayna Tours & Travels

    We had a very memorable time in Dubai, and had a very good time with my family. This only have happen because we have taken the service of Rayna Tours and Travels. All the paper works specially the VISA was done very fast with minimum cost and time, two packages that were have taken from Rayna were the Dhow Cruise and the Desert Safari, to be honest I never thought I will be getting very memorable moments in these two packages. 1. Dhow Cruise – We were Picked Up from our hotel on time and the person who received us was a very nice person who have also helped us in getting some info about Dubai. After reaching the Cruise we were given worm welcome by the staffs and have provided us the place as per our choice. In the Cruise we had a very wonderful time with very good entertainments and very high class food in both Veg. and Non-Veg. The staffs on boards were very friendly, we were also drop back to our hotel on time. 2. Desert Safari- This was one of my very memorable moments that I will never forget, for the start we were treated very nicely by the person who pick us up from the hotel, while travel to our destination the driver explained everything what we have ask and after reaching the spot from where the real adventure starts the driver who was in the sit ( Sorry I forget his Name ) have given us a very fantastic ride through the sand in the Desert, after this we were brought to their Camp where very good food was served and also very good entertainments ( Belly Dance, Local Dance, Fire show ) and later we were dropped back to our hotel. After taken the services from Rayna Tours and Travels it really worth for the money that we have spent. I would like to thanks Mr. Pratik Pathrotkar who have help me in all the papers works starting from VISA processing till the packages I have choice. Mr. Pratik was a very professional person and what I really like was some of his advice that I got during our tour. I would highly recommended to my friends and whoever will read this to use Rayna Tours & Travels if there is plans to have some very good and memorable times in Dubai. Thanks you Ranya Travels and specially Mr. Pratik for his nice and efficient arrangement, look forward to use your services in future. Syed Zubair Haque Planning Manager Saudi Arabia.


    Dubai And Abu Dhabi Family Tour

    We had planned our Dubai trip With Mr. Machindra through Rayna Tour. We booked few tours with them including Dubai city tour, Dhow cruise, Dessert Safari, Burj Khalifa, Ferrari World, Abu Dhabi city tour, Atlantis Aquapard + Lost chamcer Ski Dubai Tour And Limousine Ride. They had provided timely and proper transportation for each and every tour. Thanks to Mr. Machindra who planned the tour for us and also thanks to Mr. Mohit who provide all things that we need in Dubai. Lastly i can say one thing that it was very very good tour for us


    General good company, excellent travel desk at Mövenpick Deira

    In a previous review about the Mövenpick Deira hotel, that I can certainly recommend, I forgot to mention the Travel Desk operated their by Sri Lokesh Parwani. He recommended a excellent full day excursion, starting 1 p.m till shortly after 9 p.m with pick up and dropp off at the hotel; The tour was partly walking, partly by coach and also had pleasant surprises as a short boat ride over the Creek. The fact that regulary water was supplied and even a delicious snack, all included in the price of the tour was a plus. Not to forget that we also had an excellent guide, what was and is, next to the service of Sri Lokesh Parwani the most important. So if you are only a short time in Dubai and want to learn about it's past, future and today do not hesitate to consult the Mövenpick and their Travel Desk Manager. Only small remark, the company still has one or more "old" coaches, but if clients really do not like, they'll change.


    Exclusive Tour of Desert Safari and Dhow Cruise

    We want you to know that we are very pleased with the quality of service your company provides. We had booked the Desert Safari and Dhow Cruise with your company. The Desert Safari was on 01-12-2015 and it was the best that could have happened. The Dune Bashing was excellent. Enjoyed it. The Dinner and the camp was fabulous. Regarding the Dhow Cruise, we had it on 02-12-2015. It was a great experience having a world class dinner in the sea, in the open area. The Creek was full of livelihood and even that evening was made fantastic by the food. We sincerely appreciate your Staff that helped us with the tours co ordination. We would like to thank Mr. Mohit as he was the one who made it possible. Also the food was par excellent. We sincerely thank you for making our trip a memorable one. We have recommended your company to others because of our satisfaction with your service. We look forward to get back to Dubai just because of your services. Once again a hearlity Thank you to all the staff of the company.


    “Exclusive Tour of Desert Safari and †Dhow‡ †Cruise‡”

    We want you to know that we are very pleased with the quality of service your company provides. We had booked the Desert Safari and Dhow Cruise with your company. Regarding the Dhow Cruise, we had it on 02-12-2015. It was a great experience having a world class dinner in the sea, in the open area. The Creek was full of livelihood and even that evening was made fantastic by the food. We sincerely appreciate your Staff that helped us with the tours co ordination. We would like to thank Mr. Mohit as he was the one who made it possible. Also the food was par excellent. We sincerely thank you for making our trip a memorable one. We have recommended your company to others because of our satisfaction with your service. We look forward to get back to Dubai just because of your services. Once again a hearlity Thank you to all the staff of the company


    “Holiday ”

    If you are in Dubai you must visit Rayna day tours, had a great time on the night cruise made feel very welcome and very special and overall was an amazing night, a big thank to Honey Mirchandani


    “Amazing experience with Rayna tours”

    During my 4 days stay in Dubai, I had taken 5 of the good tour packages with Rayna. The desert safari, city tour, dhow cruise with dinner, Atlantis hotel dinner and a couple pvt Breakfast at the Al Burj Arab. I must say the tour was organised excellent, right from communication to feedback post tour all was done great. My co Ordinator Mr. Mohit and others were courteous and very helping. No loopholes left behind. The cost of all tours has been more than reasonable yet standard well maintained. A very much recommended options for all travelling to UAE.


    Excelent tour agency”

    I booked four tours with Rayna Tours : 1/ evening Dhow Cruise Marina with dinner,2/ Morning City Tour / 4 hours /,3/Evening Dhow Cruise Creek with dinner and 4/ Abu Dhabi Tour / 8 hours/.Everything was excelent - pick up from the hotel,the content of the tours,the Rayna Tours stuff.....They performed my first stay in Dubai with great experience.Congrats ! Strongly recomend this company to everyone, who plans to visit Dubai and Abu Dhabi


    Great service from Rayna

    We stayed at Suha hotel in Dubai. Pankaj was in the lobby of this hotel selling a huge selection of beautiful walks. We bought trip to sail with lunch and private chauffeur, cruise in Dubai Creek Dinner buffe`, wine and entertainment, desert safari with chauffeur included dinner with Corona, followed by Gin / Tonic, in a Beduin camp with entertainment and camel riding. Pankaj organized it also allows the driver to run us straight to the airport after the safari. All tours followed the schedule and all with nice people. Pankaj called us in good time and several times that everything would go as planned. Excellent quality service. Thank you Mr Pankai from Ryna. Kjell Inge and Bente


    “Excellent Tour Operator”

    Just returned from a week in Dubai with my wife and son during which we went on four tours with Raynor . Booking and online chat was easy and very prompt responses. Tour no. 1 Abu Dahbi City Tour . Full day tour picked up at 8.30am returned 6.30pm . Only thing to watch lunch is not included which is fine but tour only stopped off at heritage village for lunch where there was just one restaraunt ( bit of a captive audience ) expect to pay £12 each for buffet lunch. Also stop off at " museum " not really a museum but a shop . Apart from this excellent tour including visit to Ferrari World . Desert Safari . Picked up 3.00pm from hotel. Drive out to desert where vehicles let air out of tyres for dune bashing. Great fun up and down dunes , vehicles getting stuck etc. Great value for money. after dune bashing bbq meal and entertainment in "bedouin style camp" . Return back to hotel 10.00pm. Dhow boat cruise - Did this for our final night inc bbq meal and 2 hr cruise down Dubai marina with buildings lit up was a special experience. City Tour . Just did half day to visit Burj Al Arab , palm islands . Again good value for money. However inevitable stop at a museum ( shop ). Despite minor gripes would certainly recommend Rayna Tours and would use them again without question.


    Creek cruise

    It was very well managed and staff was very supportive. Ship was good and customer handling especially by jaya sakhrani was very well dobe. Have great fun!


    Nice 3 days tour to UAE

    We made a sudden decision to go to UAE to spend 3 days..we had come across Rayna tours which was assisted by Ms Anitha, Travel Consultant who arranged our 3 days trips memorable....her close follow ups every day evening to brief the next day program, arranging the right tour guide...are fine. The tour guides cum drivers who assisted our tour also did their job well and nicely explained and stopped at prime locations and assisted to take photographs. Boating for 2 hours along the Dubai coast line; Dessert Saffari on 1st day then Dubai city tour followed by Creek cruise dinner at night completed 3nd day tour...and then on 3rd day to Abu Dhabi city tour followed by Ferrari World...All are very nice and memorable..... The arrangement made by Ms Anita and Rayna Tours is appreciable by one and all by my family members....I will definitely avail their service next time. Our best wishes to Rayna Tour and Ms Anitha for their service rendered to us. Rajakumar / Genreral Manager / M/s Shanfari Aluminium Company LLC / Muscat


    “Dubai city tour, Desert safari, Dhow Cruise, Abu Dhabi tour”

    I booked tour with Miss. SUMI for Dubai city tour, Desert safari, Dhow Cruise, Abu Dhabi tour through Rayna Tours and Miss. SUMI has arranged our tour very well. She arranged very good car,camp was very nice and clean. Had great time. Food was very nice even senior citizen peoples age above 60 years like Indian Veg. food in Cruise & safari.I will surely contact Miss.Sumi for our further tours. :)


    “Awesome Honeymoon”

    Hey guys would like to share my experience in Dubai. Had a great time and justified my honeymoon destination. The credit goes to Rayna travelers. They arranged it perfectly for us. Moreover, the arrangement for personal dine with candle light was just perfectly set. The support staff of travelers were very good and supportive. Dhow cruise, Dessert safari everything was just perfect. Surely will plan a trip shortly to Dubai and make sure that I am on board with Rayna as travel partner.


    “City tour, Desert safari and Dhow Cruise with Rayna tours”

    Ms. Ruby was the one who have coordinated with all my tours from Rayna tours and we really had a wonderful time during all my tours. Thanks to Ms. Ruby for well managed and organized service


    “Wonderful time in Dubai”

    Although we had a short stay in Dubai, everything was handled perfectly, right from Day 1 by Rayna Tours LLC and Mr Mohammed Amzad in particular who spared no effort to attend to all queries and help to make it a memorable one. Everything was on time . Our guide during the half day city tour and other sites seeing was perfect and kept on sharing his knowledge of Dubai and its history and spoke exactly what one would expect and was not boring at all. We also appreciated his good sense of humour and his jokes! Desert safari and Dhow cruise was such a treat that there is nothing more to add. Drivers were also very helpful in providing valuable info to us for shopping and to move around on our own. We would certainly recommend Rayna Tours LLC to friends visiting Dubai. Thumbs up to you all guys!!! Rajendra Ghoorahoo


    “Rayna or Shine”

    We spent 5 days with Rayna tours from The downtown tour of Dubai to visiting Abu Dhabi and Ferrari World, the desert safari, and Dhow cruise. They were always on time or early for our trips. Whether it was Raj driving us four wheeling through the sand dunes or Adnan giving us advice about Ferrari world and Abu Dhabi we felt that each driver and guide was very professional. We had very modern transport and everything was clean and tidy. Our stops were well organized and carefully planned. I would use Rayna's services again.


    “desert safari and dhow cruise”

    We had excellent time in both tours. Great arrangements. excellent food. Customer care staff was very polite and helpful.


    “Very good service”

    I traveled with Rayna tours for Dhow cruise, Duabi sightseeing, Abu Dhabi, Al Ain & Hatta. Their service is very good. Guides & very friendly & knowledgeable. They will adjust to your requirements immediately. Cars & Mini buses are nice.


    “amazing safari and dhow cruise”

    i went for safari and dhow cruise and i enjoyed so much for both of tours i had i good time in the camp of rayna there so many things i did in that nice camp and big as well and for the dhow cruise was nice with open buffet and drinks with nice tanura show that was very nice time for me



    Mr dawood in charge of al khaleej boat,many many thanks to him for arranging such a wonderful trip for me and my family really excellent service,would like to visit again soon


    “Best vocations!!!”

    Rayna tours! Thank you very very very much for your service!!! Me and my mom so happy! When we came to dubai, russian tour company (cannot tell name) meet us in lobby and said said that if we will take any tours outside, not direct from them, we will never enjoy. but i speak english, so i was searching in the net. Rayna was getting good reviews for safari trip. Then i found book calls: DISCOVER DUBAI in my room and they were in first page. but i didn't call. But when i found their travel desk in one of the hotel located in deira rigga street, it was so nice, that Rayna staff speak russian language! My mother ask me to arrange dubai tour, but she doesn't speak english, and tour company we came is so expensive! I trust Rayna tours and book at first russian dubai city tour. And never regret. Their guide is so knowlegeble)))) After dubai tour, believe me, i was sure of their professional job and book most of the tours avaliable. me and my mom made ourself busy for 10 days and each day was through Rayna tours!!! So, we went: 1) SAFARI: must do! absolutely safe and funny))) and do the quad biking, don't forget 2) DHOW DINNER: we try cruise dinner in creek, we like that and book another one, in marina side. Marina view is better( my opinion) 3) YACHT FISHING TRIP: start early morning but we woke up easy and 4 hours we spent in yacht, not very big, but best size for fishing. We gave all fish to the workers, no place to cook it(( 4)MUSANDAM TRIP: good if you are ok with water and you like swimming and snorkeling( we got russian tour guide, so, it was double funny) 5) DUBAI CITY TOUR: we book ticket for tower khalifa in evening time, and when city tour finish we went upstairs. Recomended. Again special thanks for Rayna tour - they sent us to russian group! 6) MUST DO: ABU DHABI - capital. Must, must, must!!! don't forget your own scarf for visit mosque. Again russian group)))) And we book atlanis waterpark with 2 way transfer, they came in time for pick up and after tour driver was waiting in the same place. And no one driver were late. Everybody so friendly and smiling)) I wish good health for all staff in this company, we will definetly come back and i will give Rayna tours office number for my friends, when they will be coming to dubai. I have uploaded some photo, not much but enough to get a wish to plan your visit to dubai))) CHEERS, with love from Russia


    Helpful, friend, interesting tours

    Very friendly staff. I emailed as we wanted to do the creek night boat, the desert safari and the city tour. We got a good discount for booking all these upfront (although payment on arrival on the 1st tour for all the excursions in Dubai) always answered my emails promptly and politely. The desert safari was amazing and not to be missed! So beautiful but note that camel rides etc are not included like they say they are, only henna, food, entertainment and shisha is included! The creek tour was horrendous I could not eat the food which had flies all over and the entertainment had an argument with the captain at one point and stomped off, don't waste your money! The Dubai city tour was fantastic, our guide was very knowledgeable about all aspects of Dubai's history, no question he could not answer, again not to be missed if you have not been to Dubai before a you get an excellent view of areas you may want to visit later on.


    No Reviews Available


    • Seating arrangement for all transfers are as per the availability & it is allotted by our tour manager.
    • The pick up/drop off timing can be modified as per the trip schedule. This also may change depending on traffic conditions and your location.
    • Some of the mentioned inclusions may remain closed on weekends or specific days as per the government norms for which we does not hold the responsibility.
    • The actual transfer timing may vary up to 30/60 minutes to the time listed on the website.
    • Summer clothing is suitable for most of the year, but sweaters or jackets may be needed for the winter months.
    • Having good quality sunglasses, sunscreen and hat are advisable when in direct sunlight.
    • Private Transport can be organized on request for all tours.
    • Leaving of your personal belongings like Media equipment, wallets or any other valuable items in our vehicles or tour sites is solely at your own responsibility. Our drivers and tour guides will not be responsible for it.
    • No strollers allowed inside the vehicles without prior information so please inform us  at the time of making the reservation.
    • Children from 3 to 12 years must be accompanied by an adult in the water in any of the water activities
    • On Islamic occasions and National holidays the tour will not serve alcohol and there will be no live entertainment.
    • Please read carefully and understand the contents of the Tour Brochure / itinerary, the 'Terms and Conditions', Price Grid and such other documents as may be applicable, as all these will form part of your contract with us once you affect the booking.
    • Photography of UAE residence especially ladies, military institutions, government buildings and installations, is strictly prohibited.
    • Littering is a punishable offence and offenders may face penalties in the form of fines.
    • Smoking inside public areas is not allowed.
    • Some tours require your original passport or Emirates ID, we have mentioned this information in the important notes so please ensure that you read the important information, we will not be responsible if you miss any tour where your passport or ID is mandatory.
    • We reserves the rights to charge 100% No show charges if guest is not turning up on time for the pick up.
    • No refund for partly utilized services.
    • Due to any uncontrollable circumstances i.e. (traffic conditions, vehicle breakdowns, delay by other guests, weather circumstances) if the tour gets delayed or cancelled, we will provide alternate options if possible.
    • If in any case the guest does not show up on time and our vehicle departs from the pickup location then we will not arrange for alternative transfer & no refund is provided for the missed tour.
    • We reserves the complete right to reschedule an itinerary or route, adjust pricings, or even cancel a tour whenever, at its sole discretion, mainly if we deems it is vital for your safety or convenience. 
    • Unused inclusion in a tour package is non-refundable. 
    • Any guest failing to reach on time at the designated pick-up point will be considered a no-show. No reimbursement or alternative transfer will be arranged in such circumstances.
    • Should a tour booking be cancelled or altered for reasons of bad weather, vehicle issue or traffic problems, We will make all sincere efforts to arrange alternative service with similar options, however, based on its availability.  
    • The arrangement of seating will depend on its availability and will be done by our driver or tour guides.
    • Pick-up and drop-off timings listed on the website are approximate, and they will be adjusted as per your location as well as traffic conditions.  
    • Coupon Codes can be redeemed only through online booking process.
    • We reserve the rights to charge 100% No show charges if guest is not turning up on time for the pick up.
    • If in any case the guest does not show up on time and our vehicle departs from the pickup location then we will not arrange for alternative transfer & no refund is provided for the missed tour.
    • Seating arrangement are done as per the availability & it is decided by Driver or Tour Guide except in case of private transfers.
    • Why should I make a booking with Rayna Tours?
    Rayna Tours and Travel is a professional destination management company with more than a decade’s experience in the industry. But that’s not alone the reason which makes us a sought after choice for all kinds of travel services. Find below more: 
    1. An ISO certified company 
    2. The proud winner the Certificate of Excellence Award from TripAdvisor 
    3. Easy booking via user-friendly online booking portal, exclusive Mobile App, or even by telephone or email 
    4. Highly secured and flexible payment options 
    5. No hidden fee
    6. Professional work team with exceptional product and service knowledge 
    7. Personalized services according to your budget and preferences
    8. Physical presence in major touristic destinations 
    9. Most of our tour products and travel services are accompanied by Best Price Guarantee
    10. Availability of a dedicated client support system on 24/7 basis

    • How can I make the Payment on your Website & is it Secure?
    You can make the payment online using a valid Debit Card or Credit Card. With all payments being processed on a highly advanced and protected payment gateway, we guarantee you utmost safety in terms of money transactions.  

    • When will I receive the voucher after the payment is done? 
    As soon as your booking is confirmed and the payment is done, we’ll issue a voucher immediately and send it to you through email. 

    • Will I get a reference number for my booking? 
    You’ll get a unique Booking Reference Number, which can be easily located in your booking voucher. Your Booking Reference Number typically begins with RT, followed by the reference number.  

    • For tours inclusive of transfers, do you offer Pick up Service from any place? 
    We offer roundtrip transport for all tours inclusive of transfers. Pick up and drop off is mainly provided from centrally located hotels in City Center Areas in the particular City where the Tour is conducted from.

    • Do you provide tickets attractions in the Country?
    Yes, we do offer flexible passes and tickets if its listed on our website.The Tickets depend in the form of eVoucher or an Hard copy as per the guidelines of these Attractions. 

    • Can I produce an eVoucher at the time of my Tour?
    Yes, you may produce an eVoucher at the time of your tour. However, it’s mandatory to carry a hard copy of the ticket or voucher when you visit a theme park or a popular landmark in the country. Without a valid voucher or ticket, your entry may be sometimes restricted. It is equally vital to ensure that you bring all relevant documents by way of ID proof (as required) for your tour. 

    • How long will it take for the refund of my cancelled tour?
    This largely depends on the cancellation policies of your tour. However some Tours are governed by Third Party Contracts and are liable as per third party policies. Normally it may take 7 working days.

    • Is it possible for me to change or postpone the travel date once the booking is done? 
    Yes, it’s possible to make amendments in your travel arrangements. But make sure that you send us an amendment request and get it confirmed well in advance of your travel date. Also, please be informed that amendments will be accepted only in accordance with the respective tour’s terms and conditions. 

    • Can I book multiple tours at a time?
    Yes, our easy to navigate website offers the flexibility to book multiple tours at a time online. Create the first tour by visiting the respective tour page and clicking ‘Book Now’. You’ll be redirected to ‘Review Order’ page, where you can use ‘Continue Shopping’ option to return to the tour listing page and make further selection of tours. Repeat the same procedure until you’ve made all tour choices. Now click ‘Proceed to Checkout’ to add pertinent details and subsequently make payment. 

    • Do you offer a selection of Hotels on your Website for Packages?
    Yes,we do offer the selection of Hotels on our Website.You get multiple options for the Hotel selection according to the Star category. All you need to do is you just need to select an option of Hotel according to your requirement.

    • Should I reconfirm my booking before the travel date? 
    No reconfirmation of booking is required. Nevertheless, the booking of certain tours is subject to availability. In such a case, our Sales Representative will send you an email, clearly detailing the entire options about the tour availability, and book the tour or tickets according to your convenience. 

    • Despite scrolling down your tour listing page, I am not able to locate my preferred tour activity. What should I do? 
    Use the convenient tour filter options seen on the tour listing page to easily narrow down your search by tour type, name or even price range. You can also make your search more specific by directly entering the name of your preferred tour activity in the given field on the listing page’s left hand side and then clicking the search icon. 

    • Upon making the reservation and payment, how will I confirm whether or not it has been received by Rayna Tours? 
    As soon as we receive your payment, we’ll send you a booking voucher via email.  

    • How can I share my experience with you?
    Simply follow this link to rate us or give a feedback of your experience with us. We’d be delighted to hear from you and improve our services accordingly. 

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