• 04 nights’ accommodation in well-appointed hotels
• Daily breakfast at the hotel
• All airport, railway station, and intercity transfers by private air-conditioned vehicle
• All sightseeing and excursions as per the itinerary by private vehicle
• Toll taxes, parking fees, and driver’s allowances included

• Airfare or train fare to and from the starting/ending city
• Monument entrance fees, camera/video charges at sightseeing places
• Meals other than those specified in the inclusions (lunches & dinners)
• Personal expenses such as laundry, telephone calls, room service, mini-bar, etc.
• Any additional sightseeing or activities not mentioned in the itinerary
• Guide services (unless specified as included)
• Travel insurance, medical expenses, or emergency evacuation
• Tipping for drivers, guides, or hotel staff
• Any cost arising due to natural calamities, political disturbances, flight/train delays, or cancellations
• GST or any other government taxes (if applicable)

We aim to make your journey as seamless and enjoyable as possible. To ensure a smooth travel experience, please take a moment to review the important details below before you begin your trip.

• Check-in & Check-out Timings: Standard hotel check-in time is 14:00 hrs and check-out time is 12:00 hrs. Early check-in or late check-out is subject to availability and hotel policy.
• Booking Confirmation: All bookings are subject to availability at the time of confirmation. Rates may vary during peak periods, holidays, or long weekends.
• Travel Documents: Guests are requested to carry a valid government-issued photo ID at the time of check-in. Foreign nationals must carry their passports and valid visas.
• Vehicle Usage: Vehicle will be provided as per the itinerary and point-to-point basis only. It will not be available for unlimited use or at disposal after the sightseeing tour ends for the day.
• Monument Entry Fees: Entry tickets to monuments, camera/video charges, and local guide services are not included unless specified.
• Meals: Meals are provided as mentioned in the inclusions. Any additional meals or room service will be chargeable.
• Children Policy: Child rates apply as per hotel policy. Please check at the time of booking for extra bed or without bed options.
• Unforeseen Circumstances: Rayna Tours is not responsible for delays, cancellations, or changes in itinerary due to weather conditions, natural calamities, strikes, or any circumstances beyond our control.
• Health & Safety: Guests are advised to carry necessary medication and check travel advisories before travel.
• Amendments & Cancellations: Any changes after confirmation may attract amendment or cancellation charges as per hotel and transport policies.
• Package Validity: The package cost and inclusions are valid for the period mentioned and may vary depending on travel dates and group size.

To confirm your booking and ensure smooth arrangements, please take note of our standard payment terms:

• Booking Confirmation:

A minimum advance payment of 25%–50% of the total package cost is required at the time of booking.

The exact advance amount will depend on the type of package, hotel category, and travel season.

• Balance Payment:

The remaining balance must be settled 10–15 days prior to the travel date.

For last-minute bookings (within 10 days of travel), 100% payment is required at the time of confirmation.

• Mode of Payment:

Payments can be made via bank transfer, UPI, or authorized payment gateway shared by Rayna Tours.

Credit/debit card payments may attract additional bank processing charges.

• Booking Confirmation Vouchers:

Final confirmation vouchers (hotel, transport, sightseeing, etc.) will be shared only after full payment is received.