Phu Quoc and Hanoi Couple delight

Overview

Discover the perfect blend of culture, nature, and island adventure with this exciting 7-day Vietnam getaway covering Hanoi, Halong Bay, and Phu Quoc. Begin your journey with leisure time to explore vibrant local markets, cafes, and attractions at your own pace. Cruise through the breathtaking limestone landscapes of Halong Bay on a scenic day tour, followed by a full-day city exploration featuring Vietnam’s rich heritage and modern charm. Continue your holiday with a flight to the tropical paradise of Phu Quoc, where stunning beaches, lively nightlife, and iconic attractions await. Experience the beauty of the famous Kiss Bridge, enjoy thrilling rides and entertainment at VinWonders, and explore the colorful Grand World complex. End your trip with an unforgettable 4 Island tour featuring crystal-clear waters and picturesque island views. This Vietnam itinerary is ideal for couples, families, and travelers seeking relaxation, sightseeing, and adventure in one memorable vacation.

Inclusion

Hotel with daily breakfast
Private transfer, pick up and drop off at the airport
Meals as mentioned in the program. B= Breakfast; L= Lunch; D=Dinner
Single entrance fees as in the itinerary
Mineral water with 2 bottles of 500ml/ tour day/ pax
English-speaking local guide as mentioned

Exclusion

Surcharge for public holiday or any compulsory dinner on Christmas (24 Dec) and New Year (1 Jan)
flights are not included in the package
Travel insurance (Please make sure that you buy insurance for your clients before they travel overseas)
Drink & Beverage in meals
Surcharge for Holiday in hotel if any
Any item of personal nature such as Laundry, tips, shopping, telephone bills, etc.
Any other item not mentioned in the inclusions.
Early check-in and Late check-out
Visa
Bank transfer fee for payment
Compulsory TIPPING for local guide and van driver

Flights Details

flights are not included in the package

Important Information

We want your travel experience to be smooth and enjoyable. Please go through these important points before your travel.

These Terms & Conditions apply to all services and products offered by us, including group tours, customized holidays, corporate travel, and any other domestic, international, or inbound travel arrangements
We will assist you with your visa application; however, the final decision on approval rests solely with the respective Embassy or Consulate
Please ensure your passport is valid for at least six (6) months from your intended return date
All bookings are subject to the terms and conditions shared with you at the time of confirming your package
Any modifications to the confirmed itinerary are subject to availability, and rates may vary depending on the revised travel dates
Final travel vouchers will be provided 4 days prior to your departure
Once issued and shared, travel vouchers cannot be cancelled or refunded
The itinerary confirmed via email by your travel consultant will be considered the official and final version of your travel plan
In case the rooms/preferred slots are unavailable, an alternate hotel/schedule of the customer’s preference will be arranged (surcharges might be applicable)
In rare cases, certain trips or activities may be cancelled due to factors beyond our control, such as adverse weather conditions, union matters, government regulations, or other unexpected events. Should this occur, we will do our best to offer suitable alternative arrangements
Failure to pay the full amount by the specified due date may result in the cancellation of your booking or services, at our sole discretion
The services included in your package will be detailed in your booking confirmation. Any services not explicitly mentioned are excluded and must be paid for separately
Price is based on the quoted hotels, transport, and sightseeing options. Any change in category or services will affect the final cost

Amendment Policy
Amendments to dates, hotels, or itinerary are subject to availability and may attract additional charges
Changes requested within 20 days of departure may be treated as cancellation and rebooking

Travel Documents & Visa
Passports must be valid for at least 6 months from the date of travel
Obtaining visas is the responsibility of the passenger unless stated otherwise
The company is not responsible for visa rejection or delays

Special Requests
Meal preferences, adjoining rooms, early check-ins or specific seat allocations are subject to availability and cannot be guaranteed

Booking Policy

30 days or more before departure 30% of package price will be charged as cancellation fee.

20-30 days before departure 50% of package price will be charged.

Within 20 days / No-show: 100% of the package price will be charged.

Payment Terms

A minimum of 30% of the total package cost is required at the time of booking to secure services.
Full payment must be made 30 days before the departure date.
Booking made within 30 days of departure require full payment at the time of booking.
Flights full payment needs to be paid at the time of booking.

Refund Policy

Non-Operational Sightseeing or Activities

In the event that a paid activity is rendered inoperative due to COVID-19 restrictions or any other unforeseen circumstance, a refund will be initiated. Should this occur, we will do our best to offer suitable alternative arrangements. Please note that cash refunds are not applicable in such situations.
For complimentary activities (not charged to the guest), no refund will be applicable.

Cancellations Due to Force Majeure Events
In the event of trip cancellation due to natural calamities, adverse weather conditions, or other force majeure circumstances, Rayna will make every effort to obtain the highest possible refund. This will be subject to the cancellation policies of our service providers, trade partners, and vendors involved in the booking.

Government-Imposed Travel Restrictions
In case of an official travel ban for Indian nationals to the booked destination, guests will be offered either an alternative itinerary or, where possible, a rescheduled trip to a later date. Seasonal surcharges may apply in such cases.