• Accommodation in well-appointed hotels
• Daily breakfast and Dinner at the hotel
• Exclusive Non-a/c vehicle for transfers & sightseeing. Please brief to guest that vehicle will not be at disposal it will be available to guest as per itinerary only (point to point basis). 
• All permit fees & hotel taxes (as per itinerary).
• All sightseeing and excursions as per the itinerary by private vehicle
• Toll taxes, parking fees, and driver’s allowances included.

• Any meals/services not mentioned in the inclusions.
• GST 5 %
• Lunch.
• Bust Tickets unless specific .
• Airfare or train fare to and from the starting/ending city
• Safari Tickets are not included in package cost
• Monument entrance fees, camera/video charges at sightseeing places
• Meals other than those specified in the inclusions (lunches & dinners)
• Personal expenses such as laundry, telephone calls, room service, mini-bar, etc.
• Any additional sightseeing or activities not mentioned in the itinerary
• Guide services (unless specified as included)
• Travel insurance, medical expenses, or emergency evacuation
• Tipping for drivers, guides, or hotel staff
• Any cost arising due to natural calamities, political disturbances, flight/train delays, or cancellations
• GST or any other government taxes (if applicable)

We aim to make your journey as seamless and enjoyable as possible. To ensure a smooth travel experience, please take a moment to review the important details below before you begin your trip.

• Check-in & Check-out Timings: Standard hotel check-in time is 14:00 hrs. and check-out time is 12:00 hrs. Early check-in or late check-out is subject to availability and hotel policy.
• Booking Confirmation: All bookings are subject to availability at the time of confirmation. Rates may vary during peak periods, holidays, or long weekends.
• Travel Documents: Guests are requested to carry a valid government-issued photo ID at the time of check-in. Foreign nationals must carry their passports and valid visas.
• Vehicle Usage: Vehicle will be provided as per the itinerary and point-to-point basis only. It will not be available for unlimited use or at disposal after the sightseeing tour ends for the day.
• Monument Entry Fees: Entry tickets to monuments, camera/video charges, and local guide services are not included unless specified.
• Meals: Meals are provided as mentioned in the inclusions. Any additional meals or room service will be chargeable.
• Children Policy: Child rates apply as per hotel policy. Please check at the time of booking for extra bed or without bed options.
• Unforeseen Circumstances: Rayna Tours is not responsible for delays, cancellations, or changes in itinerary due to weather conditions, natural calamities, strikes, or any circumstances beyond our control.
• Health & Safety: Guests are advised to carry necessary medication and check travel advisories before travel.
• Amendments & Cancellations: Any changes after confirmation may attract amendment or cancellation charges as per hotel and transport policies.
• Package Validity: The package cost and inclusions are valid for the period mentioned and may vary depending on travel dates and group size.

• A minimum advance payment of 25%–50% of the total package cost is required at the time of booking.
• The exact advance amount will depend on the type of package, hotel category, and travel season.

• The remaining balance must be settled 10–15 days prior to the travel date.
• For last-minute bookings (within 10 days of travel), 100% payment is required at the time of confirmation.

Mode of Payment:

• Payments can be made via bank transfer, UPI, or authorized payment gateway shared by Rayna Tours.
• Credit/debit card payments may attract additional bank processing charges.

• Final confirmation vouchers (hotel, transport, sightseeing, etc.) will be shared only after full payment is received.