Confirmation Vouchers & Travel Documents:
- You will receive the Booking Confirmation with flight ticket within 24 hours of the payment made.
- Hotel confirmation, Land voucher and travel insurance will be given to you 72 hours prior to departure
- Please carry your original travel documents while travelling like valid passport with valid UAE residence permit, Emirates Id card, the hard copies of flight ticket, hotel & land confirmation voucher, Vaccination certificate, PCR test if required, travel insurance and other related documents.
- You are requested to check in online prior to the departure
Cancellation Policy:
Penalties will apply depending on how close the cancellation is to the departure date and as specified in the contract:
- From the moment the reservation is confirmed, the 50% payment is non-refundable.
- Between 60 and 36 days before the start of the tour: 75% penalty.
- Less than 36 days before the start of the tour: 100% penalty.
Important note:
- Rooms and rates are subject to availability at the time of booking. Flight and hotel fares may change at any point in time. Your earliest confirmation is highly appreciated.
- Hotel check-in time is 14:00 hrs. and check-out time is 12:00 hrs. In the case of an early arrival before the check-in time, rooms must be booked from the previous night with corresponding charges to guarantee early check-in. Late checkout is subject to availability.
- All visa approvals or rejections are subject to the rules and conditions of the respective authorities.
- We act as facilitators for making travel arrangements and are not responsible for the granting or rejection of customer entry into any country. The sole decision rests with the concerned Embassy or Airline. We cannot be held liable for the same.
- As a travel company, we are not responsible for any changes or cancellations in flights made by the airlines.
- Cancellations due to any natural calamity or a pandemic leading to Force Majeure or lockdown in the destination resulting in flight or hotel cancellation will be subject to refund policies of the airline, hotel, etc. We will strive to obtain a maximum refund.
