Total amount of the flight & hotel cost is required at the
time of booking.
The balance payment must be made 21 days prior to the departure
failing which the services may be released.
Vouchers & Travel Documents:
You will receive the Booking Confirmation with flight ticket
within 24 hours of the payment made.
Hotel confirmation, Land voucher and travel insurance will be
given to you 72 hours prior to departure
Please carry your original travel documents while travelling like
valid passport with valid UAE residence permit, Emirates Id card, the hard
copies of flight ticket, hotel & land confirmation voucher, Vaccination
certificate, PCR test if required, travel insurance and other related
You are requested to check in online prior to the departure
Hotel check- in time is 14:00 hrs. & check-out time is 12:00
hrs. In case of an early arrival before the check- in time, Rooms must be
booked from the previous night with the corresponding charges in order to
guarantee an early check in. Late checkout is subject to availability.
In case the guest test positive after the PCR test then need to
follow the local quarantine procedure. The cost would be paid by the visitor
directly. Full package amount would be non-refundable.
All the visa approval / rejections are subject to the rules and
conditions of the respective authorities.
Rayna Tours is acts as a facilitator for making travel
arrangements and is not responsible for grant or rejection of customer's entry
into any country in any manner whatsoever. The sole decision is of the
concerned Embassy or Airline, Rayna Tours cannot be held liable for the same.
If there is any changes or cancellation in flight which is done by
airline due to any reason, Rayna Tours will not be responsible.
Cancellation due to pandemic leading to Force Majeure and in the
event of cancellation due to lockdown in the country of destination leading to
flight cancellation, Flight and hotel cancellation & refund will be as per
their policies of airline, hotel etc. Rayna Tours will try to get maximum