VAT Faq's

1. Q: What will the 5% VAT be charged on?

E.g: Below table is indicative room charge for 5 star hotel

Description Room Rate + Service Charge
Room Rate 1,000
10% Municipality Fee 100
10% Service Charge 100
Gross room rate 1,200
Tourism Dirham 20
Sub-Total 1,220
5 % VAT 1100 x 5% = 55
Grand Total 1,275
A: VAT will be applied on Room rate + service charge as demonstrated in the above table.

2. Q: Is VAT charged on customs duties?

A: VAT will be charged on the final amount including custom duties. Import VAT can be recovered as per the VAT regulations.

3. Q: Will VAT be applied on payments received in 2017 for 2018 bookings?

A: Any bookings for supply of goods and services to be delivered in 2018 will be subject to VAT. VAT will also be applicable on long term stays in 2018 (and onwards) whether or not the contract was signed prior to the issue or implementation of the law. Please refer to article (70) of the Cabinet Decision No.

(52) of 2017 on the Executive Regulations of the Federal Decree-Law No (8) of 2017 on Value Added Tax.

By way of an example, VAT will be applicable in the following scenarios:

a. Reservations made for 2018 before the official VAT announcement.

b. Reservations made for 2018 after VAT announcement.

c. Long term stay guests before VAT announcement continuing their stay in 2018.

4. Q: In cases where some units are owned and leased out by non-licensed persons, how is VAT going to be charged?

A: VAT will be charged in the same manner as a licensed business/person. Any business/person having taxable supplies over AED 375,000 over the last 12 months should register and account for VAT on all supplies after registration, even if the person is not duly licensed to conduct activity.

5. Q: Is VAT applicable to below services?

a. Tourist Visa. The Tourist Visa fee will be subject to a cabinet decision on Government fees. However, any third party services relating to processing and issuance of tourist visas are subject to VAT.
b. Local private transport (Hotel transportation for guests). This follows the Exempt rule, so the customer shall not be charged VAT, except as otherwise set out in article (45) of the Cabinet Decision No. (52) of 2017 on the Executive Regulations of the Federal Decree-Law No (8) of 2017 on Value Added Tax
c. Complimentary services. If a complimentary service is funded by the Hotel and is provided to the guest without any consideration, then it is not taxable. Please refer to article (28) of the Cabinet Decision No. (52) of 2017 on the Executive Regulations of the Federal Decree-Law No (8) of 2017 on Value Added Tax
d. No show and cancelled bookings.are taxable so long as funds have been received by the hotel.
e. House Use (Rooms used by hotel staff for free). VAT on house-use depends on the details of the nature of accommodation provided. Please refer to article (53) of the Cabinet Decision No. (52) of 2017 on the Executive Regulations of the Federal Decree-Law No (8) of 2017 on Value Added Tax
f. Rebate/discount.The price of goods and services may be reduced by the value of the discount and then VAT will be applied to the post discount rate. Please refer to article (28) of the Cabinet Decision No. (52) of 2017 on the Executive Regulations of the Federal Decree-Law No (8) of 2017 on Value Added Tax
g. Redemption of Loyalty points /Rewards.This is typically taxable but dependent on the nature of the loyalty program, whether the reward points have been purchased or granted for no consideration.
h. Sales Offers for Free night stays (e.g. Pay for 2 nights stay for 3). The price of goods and services may be reduced by the value of the discount. Please refer to article (28) of the Cabinet Decision No. (52) of 2017 on the Executive Regulations of the Federal Decree-Law No (8) of 2017 on Value Added Tax
i. Reservations from Government entities.Taxable.
j. Barter agreement. Taxable at the market value of the goods or services. Please refer to article (25) of the Cabinet Decision No. (52) of 2017 on the Executive Regulations of the Federal Decree-Law No (8) of 2017 on Value Added Tax.
k. Outsourced staff/ Shared services.Taxable.
l. FOC Items (Free of Charge). Similar treatment as rebates, discounts and complimentary. Depends on the nature of the FOC and how it has been granted. Please refer to article (28) of the Cabinet Decision No. (52) of 2017 on the Executive Regulations of the Federal Decree-Law No (8) of 2017 on Value Added Tax
m. Incentives/Commission to third party (Local and overseas).Taxable.
n. Security Services/ Valet/Contract staff. Taxable.
o. Housekeeping / Engineering/Catering services to the leased outlets inside the hotels. Taxable.

6. Q: Is VAT applicable on advance payments immediately or at the time the service is availed?

A: VAT will be applicable on advance payments immediately. As an exception, VAT on advance payments received in 2017 for 2018 bookings will be payable in 2018. Please refer to article (25&26) of the Federal Decree-Law No. (8) of 2017 on Value Added Tax

7. Q: Is VAT applicable on refundable deposits?

A: If a deposit is completely refundable, it is not subject to VAT. If there is any administration fee included in the refund, the administration fee is taxable.

8. Q: Is VAT applicable on MICE businesses?

A: MICE businesses are subject to VAT, however a refund scheme for foreign businesses is detailed at article (67) of the Cabinet Decision No. (52) of 2017 on the Executive Regulations of the Federal Decree-Law No (8) of 2017 on Value Added Tax

9. Q: Implication of VAT on 1St January 2018 for Hotel

On New Year's Eve 31-Dec-2017, hotels will be operating beyond midnight and as such bills will be produced during early hours of 1-Jan-2018. Are these charges subject to VAT?

A: VAT shall be applicable at the earlier of:

a.The time of opening of the business on 1 January 2018.

b.7AM on 1 January 2018.

10. Q: Is VAT applicable on long term leases? In light of residential leases being exempt from VAT, how are hotel leases going to be treated?

A: Stays in hotels are taxable irrespective of length of stay

11. Q: In cases when goods and services are supplied on a daily basis, but invoicing is done on a quarterly basis, when is VAT recorded? At the time of issuing the invoice or monthly?

A: At the time of issuing the invoice. Please refer to article (25&26) of the Federal Decree-Law No (8) of 2017 on Value Added Tax.

12. Q: Is it mandatory to mention the VAT registration number on the invoices/pro-forma/quotation?

A: Tax Registration Number has to be mentioned on invoices for all registrants.

Q: Integration of VAT software with Hotel PMS & Back office

As per the VAT regulations every establishment has to purchase the VAT software approved by the FTA and to be linked with back office (accounting software). As the Hotels are using two systems (E.g Opera(Front office) & Sun system (Back office),In this case which one to be linked (Opera shows full transactions and the back office shows the summary).

A: DTCM will update the industry as soon as further information has been in relation to the software integration.

13. Q: Clarity on payment cycle & method, as well as list of violations.

A: Payment cycle is dependent on Tax periods which are allocated to each entity as per its turnover. Method payment shall be electronic. Administrative penalties are listed in the Cabinet Decision no. 40 of 2017 on www.tax.Government.ae

Tables of Violations and Administrative Penalties
Appendix to the Cabinet Decision No. (40) Of 2017

Table (1): Violations and Administrative Penalties related to the Implementation of the Federal Law
No. (7) of 2017 on Tax Procedures Administrative Penalty (AED) Description of Violation
Description of Violation Administrative Penalty (AED)
1 The failure of the person conducting Business to keep the required records and other information specified in Tax Procedures Law and the Tax Law (10,000) for the first time. (50,000) in case of repetition.
2 The failure of the person conducting Business to submit the data, records and documents related to Tax in Arabic to the Authority when requested. (20,000)
3 The failure of the Taxable Person to submit a registration application within the timeframe specified in the Tax Law. (20,000)
4 The failure of the Registrant to submit a deregistration application within the timeframe specified in the Tax Law (10,000)
5 The failure of the Registrant to inform the Authority of any circumstance that requires the amendment of the information pertaining to his tax record kept by Authority. (5,000) for the first time.
(15,000) in case of repetition
6 The failure of the person appointed as a Legal Representative for the Taxable Person to inform the Authority of his appointment within the specified timeframe. The penalties will be due from the Legal Representative's own funds. (20,000)
7 The failure of the person appointed as a Legal Representative for the Taxable Person to file a Tax Return within the specified timeframe. The penalties will be due from the Legal Representative's own funds. (1,000) for the first time.
(2,000) in case of repetition within (24) months.
8 The failure of the Registrant to submit the Tax Return within the timeframe specified in the Tax Law. (1,000) for the first time.
(2,000) in case of repetition within (24) months.
9 The failure of the Taxable Person to settle the Payable Tax stated in the submitted Tax Return or Tax Assessment he was notified of, within the timeframe specified in the Tax Law. The Taxable Person shall be obligated to pay a late payment penalty consisting of:
- (2%) of the unpaid tax is due immediately once the payment of Payable Tax is late;
- (4%) is due on the seventh day following the deadline for payment, on the amount of tax which is still unpaid.
- (1%) daily penalty charged on any amount that is still unpaid one calendar month following the deadline for payment with upper ceiling of (300%).
10 The submittal of an incorrect Tax Return by the Registrant. Two penalties are applied:
1. Fixed penalty of:(3,000) for the first time.(5,000) in case of repetition

2. Percentage based penalty shall be applied on the amount unpaid to the Authority due to the error and resulting in a tax benefit as follows:

- (50%) if the Registrant does not make a voluntary disclosure or he made the voluntary disclosure after being notified of the tax audit and the Authority has started the tax audit process, or after being asked for information relating to the tax audit, whichever takes place first.

- (30%) if the Registrant makes the voluntary disclosure after being notified of the tax audit and before the Authority starts the tax audit.

- (5%) if the Registrant makes a voluntary disclosure before being notified of the tax audit by the Authority.
11 The Voluntary Disclosure by the Person/Taxpayer of errors in the Tax Return, Tax Assessment or Refund Application pursuant to Article 10 (1) and (2) of the Tax Procedures Law. Two penalties are applied:
1. Fixed penalty of: (3,000) for the first time.(5,000) in case of repetition

2. Percentage based penalty shall be applied on the amount unpaid to the Authority due to the error and resulting in a tax benefit as follows:

- (50%) if the Person/Taxpayer makes a voluntary disclosure after being notified of the tax audit and the Authority starting the tax audit or after being asked for information relating to the tax audit, whichever takes place first.

- (30%) if the Person/Taxpayer makes the voluntary disclosure after being notified of the tax audit but before the start of the tax audit

- (5%) if the Person/Taxpayer makes voluntary disclosure before being notified of the tax audit by the Authority.
12 The failure of the Taxable Person to voluntarily disclose errors in the Tax Return, Tax Assessment or Refund Application pursuant to Article 10 (1) and (2) of this the Tax Procedures Law before being notified that he will be subject to a Tax Audit Two penalties are applied:
1. Fixed penalty of:(3,000) for the first time.(5,000) in case of repetition
2. (50%) of the amount unpaid to the Authority due to the error resulting in a tax benefit for the Person/Taxpayer.
13 The failure of the Person conducting Business to facilitate the work of the Tax Auditor in violation of the provisions of Article (21) of the Tax Procedures Law. (20,000)
14 The failure of the Registrant to calculate Tax on behalf of another Person when the registered Taxable Person is obligated to do so under the Tax Law. The Registrant shall be obligated to pay a late payment penalty consisting of:
- (2%) of the unpaid tax is due immediately once the payment of Payable Tax is late;

- (4%) is due on the seventh day following the deadline for payment, on the amount of tax which is still unpaid.

- (1%) daily penalty charged on any amount that is still unpaid one calendar month following the deadline for payment with upper ceiling of (300%).
15 A Person not accounting for any tax that may be due on import of goods as required under the Tax Law. (50%) of unpaid or undeclared tax.
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Abu Dhabi Sightseeing Tour

43Reviews
Availability: Daily
Duration:4 Hours (Approx)
Starting Time: 09:00:00
Pickup & Drop Back
Instant Confirmation
Free Cancellation 12 hours Prior
Printed Voucher Accepted
English
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TOUR OVERVIEW
Abu Dhabi Sightseeing Tour
Abu Dhabi is a city that has its own distinct standing in a country overshadowed by the glitz and glamour of Dubai.  The capital city of UAE, Abu Dhabi is one of the best cities to live in the world, thanks to its relaxed lifestyle and relatively high average income. Abu Dhabi may not be as touristy as Dubai but in no way is the city lagging behind.  
Abu Dhabi boasts of some of the best world attractions one can think of. 
From the biggest handloom carpet in the world to enjoying the highest tea; a trip to Abu Dhabi with Rayna tours is the key to unlock the best of vacation memories.

Travel around the finest landmarks of the city and enjoy the hospitality of Rayna to ensure your comfort is never compromised. Our city tours are exclusively designed to show you the best that the city has to offer and allow you to take a sneak peek in to the soul of the place through its history and architectures.

Abu Dhabi offers you the world’s biggest indoor theme park- the Ferrari World where speed meets the adventure. The city boasts of Yas island, a place for the best of international shopping and amusements, along with the famous white stoned Sheikh Zayed mosque that depicts the incredible Arabian architecture while giving you a slice of the city’s spirituality.

There’s so much to see in Abu Dhabi and no one can show you around better than Rayna Tours. All we want is for you to enjoy a memorable trip and going back with a satisfaction of getting to know best of the city through its attractions, off beat destinations, architectural gems and historical treasures.


INCLUSIONS
    • Pick up from your Hotel  
    • Ferrari World (Stopover)
    • Drive through Saadiyat Island
    • Date market (stopover)
    • Drive through Corniche (Photo stop)
    • Heritage Village
    • Marina Mall
    • Emirates Palace Hotel (Photo stop)
    • Presidential Palace (Drive by)
    • Sheikh Zayed Mosque
    • Drop off at your Hotel
TIMINGS
Duration Departure Point Reporting Point Tour Language Meals
4 Hours (Approx) Hotel (Centrally located in City Center Abu Dhabi) Hotel Lobby English
Option : 1
Abu Dhabi City Tour
Description :
Visit the cultural heritage and modern attractions of Abu Dhabi carefully crafted by our tour specialists including Ferrari World, Emirates Palace, Heritage village, Abu Dhabi museum etc. Pickup from Abu Dhabi
Pick up Time :
TBA (To be advised)
Option : 2
Abu Dhabi City Tour With Lunch
Description :
Visit the cultural heritage and modern attractions of Abu Dhabi carefully crafted by our tour specialists including Ferrari World, Emirates Palace, Heritage village, Abu Dhabi museum etc. Pickup from Abu Dhabi
Pick up Time :
TBA (To be advised)
Note: If Tour Booked without Transfers, Please confirm the Tour Location & Timings with our Customer Support team if required.
IMPORTANT INFORMATION
    • Pick up for this activity will be arranged from City Center Hotels in Abu Dhabi.
    • Pick up from Areas other than Abu Dhabi City Center Hotels will be arranged on request with an additional surcharge.
    • On specific days and weekends some of the locations might remain close for visits. In such cases we do not hold any responsibility and no compensations will be adjusted.
    • Please make sure that your body should be fully covered while entering the Sheikh Zayed Mosque in Abu Dhabi. Entry will be restricted if guests wear Shorts and Skirts, Sleeveless shirts, tight clothing, swimwear, beachwear and transparent clothing.
    • Wear Fully covered clothes and carry scarf to enter mosque.
    • Transfer option is available for this Tour activity on Sharing and Private depending on the Booking selection.
    • The pick up / drop off timing on Sharing transfers can be modified as per the trip schedule by 30 to 60 minutes, depending on traffic conditions and your location.
    • As per the new taxation rules of UAE, 5% VAT will be implemented for all hospitality related services from 1st Jan 2018.

    Special Note - Pick up for tour option Abu Dhabi City Tour on Fridays will be arranged between 11:30 am to 12:00 pm

BOOKING POLICY
Cancellation Policy
In case Tours or Tickets cancelled after Booking 100 % charges will be applicable
Ticket Policy - Once your tickets are issued system will not allow you to cancel any order
Child Policy
Children under 3 years will be considered as infant and entry will be free of cost.
Children between age 3 to 10 will be considered as child and charged child rate.
Children above age 10 will be considered as an adult and charged adult rate.
REVIEWS
5.0/5.0
43
  • 40
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Abu Dhabi Day Tour

We went on the Abu Dhabi tour with Adnan Sabir and he did a fantastic job! Very informative and entertaining throughout the entire experience. The whole family had a great time. Thank you very much Adnan! Our driver was also excellent and very safe, so thank you to him too! We highly recommend this company to everyone because of Adnan and his friend.

5.0/5.0

Excellent

First trip to Abu Dhabi

Myself and 2 friends did a day trip with Rayna tours and we were very lucky to have Adnan Sabir as our tour guide. He was fun, knowledgeable, genuine and patient. While toting the Mosque one of us was separated and he was very helpful and patient until we were all together again. Sorry for the Adnan, and thanks for your professionalism. We were picked up from our hotel at the Golden Sands and took a bus with several families. Within the tour you learn about infamous sites and info along with stops including a museum ( the miraj) the mosque, the maker (which was unfortunately closed) dates shop, Ferrari world. Great day to see the most and get the most for your $. Thanks Rayna tours!

5.0/5.0

Excellent

The arrangements were beyond my expectations. Superb!

When I planned my trip with rayna I had no clue that this would turn out to be one of the best trips. I must say amazing arrangements, prompt service, customer satisfaction at its highest and affordable prices. Our trip was managed by ms. Hazel, it was a memorable experience. Thanks and we are looking forward to plan our next trip with you.

5.0/5.0

Excellent

Had an amazing day tour

Really good trip to Abu Dhabi and half day city tour along with a visit to Sheik Zayed Mosque. Mr. Adnan Sabir is a really fun, friendly and charismatic person and we never felt that we were bored. He had a really witty way of explaining things and told us a lot about the culture and the traditions of UAE. Overall a really memorable day and although it was tiring but never boring.

5.0/5.0

Excellent

Very nice experience

We had a very good day with my wife in our honeymoon. This tous was excelent, we visit the most important places in Abu Dhabi. Adnan Sabir was a great guide.

5.0/5.0

Excellent

What an experience

Wow our trip was so beautiful and flawless service we got from the staff Rayna is beautiful a big thanks to a helpful guy allocated in St Regis Mayur with out your help I don't know it will be possible or not and the drivers Khalid and Faisel thank you guys for your information that you provided for us we will definitely help to promote thee Rayna to our Guest coming to the hotel

5.0/5.0

Excellent

Great service, worth every penny,

What an experience to be in UAE in the month of Jan. All thanks to Shreya for the transparent and prompt service. She was more like a friend. I had approached other travel agencies, but Rayna was the best suited to my needs. Shreya customized my trip and even suggested people to get the best prices from. Sachin was another great professional who, not to go over the line but answered everytime I called him. Great job you two. I would personally recommend Rayna to anybody who is traveling to Dubai. Also do not forget to ask for Mr Ali. He drove us from Dubai to Abu Dhabi. The best day. The chaffeaur with a great sense of humour and the ability to break the ice. U will surely have fun.

5.0/5.0

Excellent

Abu Dhabi

Adnan Sabir..was a great and we laughed so much....and we were happy with our tour guide....awesome job Adnan...we will not forget you...you have the same name as my son...thanks ever so much for awesome tour...

5.0/5.0

Excellent

Abu Dhabi day tour

I would highly recommend this day tour with rayna tours. I was picked up on time Our guide Adnan Sabir was really knowlegable and entertaining thourgh out all day. Loved the whoe experiance.

5.0/5.0

Excellent

Nice trip

We had great time and Rayna Tours did a great job. the journey to Abu dhabi was very nice and our Guide Mr Adnan Sabir was very profesionnal and had great sense of humor. I can safely advise Rayna Tours. i wil definetly book my trips with them next time in dubai.

5.0/5.0

Excellent

Great Day Tour From Dubai

If you're just looking at something to do from Dubai, a day trip to Abu Dhabi is worth it. While there were a few bumps to begin the tour (ex. late pick-up and a few stop-overs at tourist traps), we definitely enjoyed seeing the marvelous sights of the Sheik Zayed Mosque and other interesting buildings around the area. I guess what made it more enjoyable is how our tour guide, Adnan Sabir, was able to explain a lot of things from the culture of the people from UAE to the different backgrounds of the interesting places that we visited. The bus ride was comfortable, although we were picked-up by a van initially then transferred to a bus afterwards. Overall, it's a reasonable daytrip if you have time to spare.

4.0/5.0

Very Good

Day Tour of Abu Dhabi

We booked a day tour to Abu Dhabi via TripAdvisor / Viator and was catered by Rayna Day Tours. We were fetched at our hotel in Deira (JW Marriott) by a van then transferred to a bus. We were comfortable on our way to Abu Dhabi and our guide Mohammad Adnan is good! He was knowledgeable on the history & culture of UAE. On our way to the center of Abu Dhabi, he was pointing us to a lot of the old & new architectural wonder of the city.By the way do not forget to bring your own scarf (female) to cover your head during visit to the Grand Mosque and make sure you are well covered from head to toe. Our tour comes with a lunch so do not forget to remind your tour guide if your lunch is included in the tour. Be ready with your questions about the place & the culture of the people because the guide will gladly answer your queries!

5.0/5.0

Excellent

Abu dhabi tour

The abu dhabi tour with rayna was good, the sheik zayed grand mosque was spectacular, though it was a quick 1 hour tour only for the mosque , just getting thru the security and walking to get inside the mosque would already take 30 minutes. Hope they can give more time in the mosque tour. Overall it was a good and memorable tour especially with the guidance of our tour guide abnan who made this possible. Thanks a lot !

4.0/5.0

Very Good

Abu Dhabi future to come

Picked up from hotel in a van, then you have to join a group at a meeting point to get onto a coach. Do not expect the tour to start straight away, meet and greet from the tour operators on the coach met by Oliver our tour guide and our coach driver who is Ikraam. Oliver is very entertaining with a memory of names that only the FBI have. Lovely person to interact with and can not forget to give a job any day. Beautiful smile and made the whole trip entertaining and his knowledge of the emirates is outstanding. He knows the whole history of this region. Ferrari world, worth a visit but you only get to see two cars if you do the city tour. Next stop was the museum , less museum more of a gift shop. Waste of time! You have time to take pictures of Abu Dhabi city, Oliver and the bus driver Ikraam offer to take your pictures for you. Heritage village was very interesting but do not go there on a Friday or a Saturday because you miss out on seeing the original manuscripts of the holy Quran. The date market is a must visit. The sheikh Zayed mosque was a breath taking visit for all religions. Oliver, throughout the trip he kept on emphasising about tolerance of one another. It does not matter what religion you believe in by going to the mosque you see people of different faiths gathering together. Overall if I had to do the trip I would spend more time at the mosque, at the heritage village and Ferrari world. Assalmualaykum to everyone peace and blessings of Allah may be upon you all and as Oliver said be tolerant of one another and to show love, compassion and forgiveness to one another. Thank you for an excellent trip.

5.0/5.0

Excellent

Awesome Day Tour In Capital Of UAE

Had a Day tour to Abu dhabi. We picked up from our nearest convenient place in Dubai without any extra charges then we were shifted to Bus in which we started our journey for a Day. Special Thanks to Mr. Ollyver- Our tour guide and Driver Mr. Shahid for making these tour more meaningful and awesome. They are friendly and easy to understand which makes everyone comfortable.

5.0/5.0

Excellent

Wonderful tour guides

Had a day tour to Abu Dhabi with Rayna Tours, Dubai. There were visitors from different nationalities in the coach and Mr Adnan Sabir, the tour guide on the day, made sure that everyone was entertained and well aware of the significance of the places we visited. He spoke a bit of multiple languages which made it a bit easy for non English speakers from Europe. Many females in the coach did not carry proper dresses to visit the Abu Dhabi grand mosque but the tour guide provided them all for free. It was a great tour, somewhat tiring by noon due to the scorching heat, but overall a great experience.

4.0/5.0

Very Good

A musical Sojourn

A couple of weeks before our travel to Dubai, two of my colleagues/ friends and I were scouring every website possible for Abu Dhabi tours. We had only had half a day to spare and at the same time didn't want to miss out on a single place. After endless browsing, we decided to take the half day tour from Rayna travels and on the day of the trip, we didn't expect anything other than a guide who will show us around and drop us back. But we were in for such a pleasant surprise! When we got past the introductions, we came to know that our guide, Ummad is a trained singer ( just like my friend traveling with us ). The journey I was initially planning to sleep off, passed by too soon with two of them singing beautiful old classics and with Ummad sharing with us snippets of history and stories about the Burj that one cannot find online. He covered all landmarks in Abu Dhabi, recommended the best dates to take back home, managed to get us souvenirs from Ferrari world (even though we didn't get the ticket due to lack of time), and stopped at an Indian restaurant where we devoured away happily (having spent 2 months in Africa before this) All in all, I can say that the best experiences are those where you don't expect anything :) Thank you Rayna tours and Ummad! PS: writing this review a tad too late due to crazy travel and work schedule!

5.0/5.0

Excellent

Half Day Tour of Abi Dhabi

We had the pleasure of Bobby as our tour guide. He was absolutely delightful, very knowledgeable and friendly. Gave us a wonderful insight into the local area and people. Would definitely book another tour with him as our guide.

5.0/5.0

Excellent

Super fast and Amazing team

I have known Rayna tours for over 1 year now and honestly they never fail to impress! They have a super amazing team and especially Abdul Hafeez who has being my contact through out. He is always helpful and very quick to support. He never gives me a chance to follow up because he completes my requirements on time. I have recommended Rayna to many of my friends because this is the most reliable Tours and Travel company I have come across in Dubai. Keep up the Good work team Rayna!

5.0/5.0

Excellent

Half Day Tour of Abu Dhabi

We had the pleasure of Bobby as our tour guide. He was absolutely delightful, very knowledgeable and friendly. Gave us a wonderful insight into the local area and people. Would definitely book another tour with him as our guide.

5.0/5.0

Excellent

A musical Sojourn

A couple of weeks before our travel to Dubai, two of my colleagues/ friends and I were scouring every website possible for Abu Dhabi tours. We had only had half a day to spare and at the same time didn't want to miss out on a single place. After endless browsing, we decided to take the half day tour from Rayna travels and on the day of the trip, we didn't expect anything other than a guide who will show us around and drop us back. But we were in for such a pleasant surprise! When we got past the introductions, we came to know that our guide, Ummad is a trained singer ( just like my friend traveling with us ). The journey I was initially planning to sleep off, passed by too soon with two of them singing beautiful old classics and with Ummad sharing with us snippets of history and stories about the Burj that one cannot find online. He covered all landmarks in Abu Dhabi, recommended the best dates to take back home, managed to get us souvenirs from Ferrari world (even though we didn't get the ticket due to lack of time), and stopped at an Indian restaurant where we devoured away happily (having spent 2 months in Africa before this) All in all, I can say that the best experiences are those where you don't expect anything :) Thank you Rayna tours and Ummad! PS: writing this review a tad too late due to crazy travel and work schedule!

5.0/5.0

Excellent

An amazing 3 days in Abu Dhabi with the same guide

We had the pleasure of having Mr. Faisal Habib Khan as our driver and guid for the past 3 days in Abu Dhabi. He was incredibly kind, knowledgeable and a pleasure to have with us each day. He took us to all the great spots and had lots of information to give on each location he took us to. He was on time every day and great us with a great big smile. I wouldn't hesitate to use him again and will gladly recommend Mr. Faisal and Rayna Tours again in the future. Thank you for making our first experience in UAE AMAZING!!!

5.0/5.0

Excellent

AbuDhabi Private Tour with Ummad

Our day trip started with a friendly greeting from Ummad as he collected us directly from our hotel in the morning. We set out for a 1.5 hour drive to Abu Dhabi, to which we received an extremely informative commentary along the way. We learned so much about the UAE and Emirati way of life. Our first stop was at the Sheikh Zayed Mosque, which we were able to view without having an allotted time to do so. This really did allow for a stress-free experience, as the mosque is absolutely huge and we wanted to spend as much time inside as needed. Ummad was extremely helpful and patient, answering all of our questions and showing us short documentaries on the formation of the UAE on the way to each of our following destinations. We finished the day at Yas Mall/Ferrari World and were provided the option to visit the Mall of the Emirates on the way back to our hotel. This was a very nice surprise as we hadn't found the time to enter this mall during the beginning of our stay in Dubai. All I can say is that my family and I had an amazing time! We learned so much, saw so much and would do it all over again in a heartbeat, especially if our tour guide was Ummad again!

5.0/5.0

Excellent

Amazing Abu Dubai Tour and guide

Had an amazing day tour to Abu Dubai with the excellent Hafiz Ali. The day was interesting, lively and entertaining. I would recommend this day trip as a must do for all people visiting the UAE. Also make sure you try and book Ali as he really made the special and worthwhile.

5.0/5.0

Excellent

AbuDhabi City tour

Yesterday we had our amazing Abu Dhabi city tour. i would like to thank to Mr. Mohamad Adnan our city tour guide. This man really impressive and he is really knows and very knowledgeable in regards the places in abu dhabi. he explain it very well regarding the history of the city and i would like to thanks also our driver who drove us smoothly.

5.0/5.0

Excellent

A great day tour in AbuDhabi

We did the day tour to Abu Dhabi, with tour guide Adnan Sabir. He was friendly and funny, offered a lot of information about the places we visited and kept us entertained while on route. He engaged with every group​ member and made sure we all had a fun day out. When booking a tour, the guide plays an important role to the experience you will receive. I have been to boring tours because of the guide not being able to converse well, or not knowing the history of the place, but I have also been to really good ones. This tour was definitely a good one and I recommend it to others.

5.0/5.0

Excellent

Great Experience on the AbuDhabi tour

This was sort of a last second tour decision for us and we are so glad we did it!! Sheikh Zayed Mosque was an unbelievable experience with so many breath taking views. There were many other stops and buildings that we saw as well. Adnan Sabir was an excellent tour guide! He was extremely knowledgeable and offered much insight into every day ways of life in Abu Dhabi and Dubai. He was very down to earth and easy to approach with any questions anyone had and not to mention he was very comical! Thanks again for a great tour Adnan... your friends from Chicago.

5.0/5.0

Excellent

Abu Dhabi Tour

It was great day visiting Abu Dhabi with your agency, especially thanks and everything best for your tour guide Muhammad Adnan. He was very helpful, exact and well presented UAE. I recomended to all travelers Top. Thanks Adnan Best Regards Danilo ( Slovenia)

5.0/5.0

Excellent

AbuDhabi trip

Tnx Mr Adnan Sabir on wounderful trip in Abu Dhabi. Our trip was friendly meet different religions, different culture, different nationality but you present us as big family. Tnx on lot of local informations and on joke's. I come back in hotel with smile on face. See you again..........

5.0/5.0

Excellent

AbuDhabi city tour

Thanks a lot Mr.Adnan Sabir for wonderful Abu Dhabi city tour. He is so familiar of famous places in Abu Dhabi city. Adnan is the best tour guide for Abu Dhabi tour.God bless you for giving us golden memories.

5.0/5.0

Excellent

Day tour to AbuDhabi

Abu dhabi tour driver :ummad Excellent driver with good knowledge about the city. The driver was very punctual and courteous.

5.0/5.0

Excellent

Mini trip to AbuDhabi

Faizal was really good guide! He showedme lot of Abu dhabi within short time!! He knows how to cover places well! Would love to use Rayna again

5.0/5.0

Excellent

AbuDhabi tour with Ummad !!!

Amazing tour !!!!! Visited Abu Dhabi with my family. We hired a private vehicle from Rayna tours. Ummad was our travel guide for the day and we discovered Abu Dhabi Ummad style. It was a lovely experience . Started with the mosque , F1 circuit , Ferrari world and finally the grand Emirates palace. He took us at the best spots at all the places. Truly a sport , the best day of the whole Dubai tour. Ummad !! cheers bro. I Appreciate the way u conducted the day ! Next time definitely we are up for more tours. God bless !!!

5.0/5.0

Excellent

Tour in Abu Dhabi

We had a great tour in Abu Dhabi. Our host was Adnan Sabir. He was the best guide, what we ever got. His humor , and his style was such an uniqe. Thank You for the great organization, we suggest Rayna Tour very much, good job!!!

5.0/5.0

Excellent

Abu Dhabi Tour

Very grateful to Rayna Tours for making our Abu Dhabi trip which was our last day a great one. It is was simply a rating of 10/10. We were really satisfied with the guide provided by the company which was Mr. Sayed Moin Uddin, he was very knowledgeable, friendly, helpful and made us all very comfortable throughout the trip. He was providing us with very interesting information on the buildings which were on the way from Dubai to Abu Dhabi and as such making the long journey as well very interesting and lively. He was also not in a rush and took time to give us all necessary details and facts on the places we visited in Abu Dhabi and managed to cover brilliantly all the places mentioned in the itinerary within time frame mentioned which was very impressive. Very good guide service! We would surely recommend your service to family travelling to UAE.

5.0/5.0

Excellent

Great day at AbuDhabi with Rayna Tour

The day tour to Abu Dhabi was good, I saw everything that I expected to see. The tour guide, Vishal, was very good, efficient and friendy. Prior to the tour, the Rayna receptionist who sold me the tour, Judith, that works at JW Marriot Hotel was also very efficient and friendly. I just did not like the prices at the dates market in Abu Dhabi. I found better quality dates in Dubai for a way much cheaper than those dates found in the Abu Dhabi shop that the tour took us.

5.0/5.0

Excellent

Buen Tour Abu Dhabi

Contrate el day tour Abu Dhabi con esta agencia, fueron muy diligentes, respondieron oportunamente todas mis dudas y cumplieron con el servicio profesionalmente. Recorrimos todo en bus con aire acondicionado. Lo unico que destacar es que deberian asignar mas tiempo en la zona del Heritage, ya que una hora para comer, recorrerlo y sacar fotos no es suficiente. Agencia 100% recomendable. Saludos desde Chile

5.0/5.0

Excellent

Great day out

Muhammad picked us up at 9.00 in the morning, we went first to Ferrari World which was very interesting, then on to see beautiful carpets handmade, such fantastic work, then to the Mosque, which was oppulant and very extravegant, beautiful building.The Palace again is a lovely building and looks great, then on to the Heritage centre for a delightful lunch. We had time for a walk round the Heritage centre which seems to be a work in progress. There seemed to be lots of unfinished or parts seriously in need of TLC. The final call at the date market was fantastic, but we were so rushed it was difficult to take it all in. A great day. Muhammad was a great guide and we would recommend the dasy to anyone.

5.0/5.0

Excellent

Abu Dabi Day Tour

Our guide Adnan Sadie was a hoot! We had a fabulous time. Adnan was entertaining and engaging with us on the drive from Dubai to Abu Dabi. He pointed out the most important buildings and sprinkled in some interesting cultural heritage. The Sheikh Zayed Mosque was by far the highlight of the trip a must see for anyone visiting. The lunch stop provided a taste of culture you will not want to miss.

5.0/5.0

Excellent

Abu Dhabi And Dubai Trip Nov2016

The Dubai and Abu Dhabi trip from Rayna Tours was excellent service. Sameer from the company right from enquiry till booking and on trip daily updates from him has been excellent service provided. Best part of the trip was --> Desert safari, Private Yacht. Limo service we had booked two ways (however we were late by 30 minutes and Limo had left, so was expecting Limo to wait for full hire time) however all services were great and special thanks to Sameer for assisting from Day 1.

5.0/5.0

Excellent

Tour a Abu Dhabi

Fue una acertada opción ya que inicialmente habíamos decidido alquilar un auto por un día para recorrer Abu Dhabi. Nos recogieron en el hotel a la hora acordada, personal muy atento y predispuesto a atendernos, nuestro guía Adnan muy servicial y nos fue dando datos súper interesantes y recorrimos todos los puntos importantes del lugar, con suficiente tiempo para apreciar todo. De ninguna manera hubiésemos podido hacerlo en un día por nuestra cuenta porque las distancias son enormes, no se guíen por los mapas, porque nada que ver. Agradecidos por el servicio, el precio fue acorde al servicio. Recomiendo para visitar Abu Dhabi

5.0/5.0

Excellent

A wonderful tour to AbuDhabi

Had a wonderful day tour with Rayna Tours visiting Abu Dhabi. So many interesting sights. Highlights are the spectacular Grand prix track and Ferrari world on Yas Island. Also the Grand Mosque is fantastic. Some amazing stops also to photograph the Corniche and the Emirates Palace. The last stop is a Date Market which i found to be a bit boring. I would have preferred longer in Abu Dhabi sight seeing. All in all a magical tour with plenty of good memories. Special thanks go to Reswan for being a fantastic driver and Oliver was a brilliant tour guide very knowledgable and funny. Would deffinately recommend Rayna tours and would use again.

5.0/5.0

Excellent

Visto para Emirados Árabes

Pesquisando na Internet para emitir vistos para Abu Dhabi e Dubai eu encontrei o site da Ryana Tours. A principio, como o preço deles chegava a ser metade do preço de outras agēncias, fiquei meio desconfiado, mas resolvi emitir com eles. E posso dizer que acertei na minha escolha, pois o processo foi todo muito rápido e simples. Após ter feito a compra e o pagamento dos vistos diretamente no site deles, eles logo entraram em contato solicitando que eu enviasse, por e-mail, cópia digitalizada dos meus documentos e, em cerca de 3 ou 4 dias me enviaram os vistos por e-mail. Recomendo.

5.0/5.0

Excellent

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