VAT Faq's

1. Q: What will the 5% VAT be charged on?

E.g: Below table is indicative room charge for 5 star hotel

Description Room Rate + Service Charge
Room Rate 1,000
10% Municipality Fee 100
10% Service Charge 100
Gross room rate 1,200
Tourism Dirham 20
Sub-Total 1,220
5 % VAT 1100 x 5% = 55
Grand Total 1,275
A: VAT will be applied on Room rate + service charge as demonstrated in the above table.

2. Q: Is VAT charged on customs duties?

A: VAT will be charged on the final amount including custom duties. Import VAT can be recovered as per the VAT regulations.

3. Q: Will VAT be applied on payments received in 2017 for 2018 bookings?

A: Any bookings for supply of goods and services to be delivered in 2018 will be subject to VAT. VAT will also be applicable on long term stays in 2018 (and onwards) whether or not the contract was signed prior to the issue or implementation of the law. Please refer to article (70) of the Cabinet Decision No.

(52) of 2017 on the Executive Regulations of the Federal Decree-Law No (8) of 2017 on Value Added Tax.

By way of an example, VAT will be applicable in the following scenarios:

a. Reservations made for 2018 before the official VAT announcement.

b. Reservations made for 2018 after VAT announcement.

c. Long term stay guests before VAT announcement continuing their stay in 2018.

4. Q: In cases where some units are owned and leased out by non-licensed persons, how is VAT going to be charged?

A: VAT will be charged in the same manner as a licensed business/person. Any business/person having taxable supplies over AED 375,000 over the last 12 months should register and account for VAT on all supplies after registration, even if the person is not duly licensed to conduct activity.

5. Q: Is VAT applicable to below services?

a. Tourist Visa. The Tourist Visa fee will be subject to a cabinet decision on Government fees. However, any third party services relating to processing and issuance of tourist visas are subject to VAT.
b. Local private transport (Hotel transportation for guests). This follows the Exempt rule, so the customer shall not be charged VAT, except as otherwise set out in article (45) of the Cabinet Decision No. (52) of 2017 on the Executive Regulations of the Federal Decree-Law No (8) of 2017 on Value Added Tax
c. Complimentary services. If a complimentary service is funded by the Hotel and is provided to the guest without any consideration, then it is not taxable. Please refer to article (28) of the Cabinet Decision No. (52) of 2017 on the Executive Regulations of the Federal Decree-Law No (8) of 2017 on Value Added Tax
d. No show and cancelled bookings.are taxable so long as funds have been received by the hotel.
e. House Use (Rooms used by hotel staff for free). VAT on house-use depends on the details of the nature of accommodation provided. Please refer to article (53) of the Cabinet Decision No. (52) of 2017 on the Executive Regulations of the Federal Decree-Law No (8) of 2017 on Value Added Tax
f. Rebate/discount.The price of goods and services may be reduced by the value of the discount and then VAT will be applied to the post discount rate. Please refer to article (28) of the Cabinet Decision No. (52) of 2017 on the Executive Regulations of the Federal Decree-Law No (8) of 2017 on Value Added Tax
g. Redemption of Loyalty points /Rewards.This is typically taxable but dependent on the nature of the loyalty program, whether the reward points have been purchased or granted for no consideration.
h. Sales Offers for Free night stays (e.g. Pay for 2 nights stay for 3). The price of goods and services may be reduced by the value of the discount. Please refer to article (28) of the Cabinet Decision No. (52) of 2017 on the Executive Regulations of the Federal Decree-Law No (8) of 2017 on Value Added Tax
i. Reservations from Government entities.Taxable.
j. Barter agreement. Taxable at the market value of the goods or services. Please refer to article (25) of the Cabinet Decision No. (52) of 2017 on the Executive Regulations of the Federal Decree-Law No (8) of 2017 on Value Added Tax.
k. Outsourced staff/ Shared services.Taxable.
l. FOC Items (Free of Charge). Similar treatment as rebates, discounts and complimentary. Depends on the nature of the FOC and how it has been granted. Please refer to article (28) of the Cabinet Decision No. (52) of 2017 on the Executive Regulations of the Federal Decree-Law No (8) of 2017 on Value Added Tax
m. Incentives/Commission to third party (Local and overseas).Taxable.
n. Security Services/ Valet/Contract staff. Taxable.
o. Housekeeping / Engineering/Catering services to the leased outlets inside the hotels. Taxable.

6. Q: Is VAT applicable on advance payments immediately or at the time the service is availed?

A: VAT will be applicable on advance payments immediately. As an exception, VAT on advance payments received in 2017 for 2018 bookings will be payable in 2018. Please refer to article (25&26) of the Federal Decree-Law No. (8) of 2017 on Value Added Tax

7. Q: Is VAT applicable on refundable deposits?

A: If a deposit is completely refundable, it is not subject to VAT. If there is any administration fee included in the refund, the administration fee is taxable.

8. Q: Is VAT applicable on MICE businesses?

A: MICE businesses are subject to VAT, however a refund scheme for foreign businesses is detailed at article (67) of the Cabinet Decision No. (52) of 2017 on the Executive Regulations of the Federal Decree-Law No (8) of 2017 on Value Added Tax

9. Q: Implication of VAT on 1St January 2018 for Hotel

On New Year's Eve 31-Dec-2017, hotels will be operating beyond midnight and as such bills will be produced during early hours of 1-Jan-2018. Are these charges subject to VAT?

A: VAT shall be applicable at the earlier of:

a.The time of opening of the business on 1 January 2018.

b.7AM on 1 January 2018.

10. Q: Is VAT applicable on long term leases? In light of residential leases being exempt from VAT, how are hotel leases going to be treated?

A: Stays in hotels are taxable irrespective of length of stay

11. Q: In cases when goods and services are supplied on a daily basis, but invoicing is done on a quarterly basis, when is VAT recorded? At the time of issuing the invoice or monthly?

A: At the time of issuing the invoice. Please refer to article (25&26) of the Federal Decree-Law No (8) of 2017 on Value Added Tax.

12. Q: Is it mandatory to mention the VAT registration number on the invoices/pro-forma/quotation?

A: Tax Registration Number has to be mentioned on invoices for all registrants.

Q: Integration of VAT software with Hotel PMS & Back office

As per the VAT regulations every establishment has to purchase the VAT software approved by the FTA and to be linked with back office (accounting software). As the Hotels are using two systems (E.g Opera(Front office) & Sun system (Back office),In this case which one to be linked (Opera shows full transactions and the back office shows the summary).

A: DTCM will update the industry as soon as further information has been in relation to the software integration.

13. Q: Clarity on payment cycle & method, as well as list of violations.

A: Payment cycle is dependent on Tax periods which are allocated to each entity as per its turnover. Method payment shall be electronic. Administrative penalties are listed in the Cabinet Decision no. 40 of 2017 on www.tax.Government.ae

Tables of Violations and Administrative Penalties
Appendix to the Cabinet Decision No. (40) Of 2017

Table (1): Violations and Administrative Penalties related to the Implementation of the Federal Law
No. (7) of 2017 on Tax Procedures Administrative Penalty (AED) Description of Violation
Description of Violation Administrative Penalty (AED)
1 The failure of the person conducting Business to keep the required records and other information specified in Tax Procedures Law and the Tax Law (10,000) for the first time. (50,000) in case of repetition.
2 The failure of the person conducting Business to submit the data, records and documents related to Tax in Arabic to the Authority when requested. (20,000)
3 The failure of the Taxable Person to submit a registration application within the timeframe specified in the Tax Law. (20,000)
4 The failure of the Registrant to submit a deregistration application within the timeframe specified in the Tax Law (10,000)
5 The failure of the Registrant to inform the Authority of any circumstance that requires the amendment of the information pertaining to his tax record kept by Authority. (5,000) for the first time.
(15,000) in case of repetition
6 The failure of the person appointed as a Legal Representative for the Taxable Person to inform the Authority of his appointment within the specified timeframe. The penalties will be due from the Legal Representative's own funds. (20,000)
7 The failure of the person appointed as a Legal Representative for the Taxable Person to file a Tax Return within the specified timeframe. The penalties will be due from the Legal Representative's own funds. (1,000) for the first time.
(2,000) in case of repetition within (24) months.
8 The failure of the Registrant to submit the Tax Return within the timeframe specified in the Tax Law. (1,000) for the first time.
(2,000) in case of repetition within (24) months.
9 The failure of the Taxable Person to settle the Payable Tax stated in the submitted Tax Return or Tax Assessment he was notified of, within the timeframe specified in the Tax Law. The Taxable Person shall be obligated to pay a late payment penalty consisting of:
- (2%) of the unpaid tax is due immediately once the payment of Payable Tax is late;
- (4%) is due on the seventh day following the deadline for payment, on the amount of tax which is still unpaid.
- (1%) daily penalty charged on any amount that is still unpaid one calendar month following the deadline for payment with upper ceiling of (300%).
10 The submittal of an incorrect Tax Return by the Registrant. Two penalties are applied:
1. Fixed penalty of:(3,000) for the first time.(5,000) in case of repetition

2. Percentage based penalty shall be applied on the amount unpaid to the Authority due to the error and resulting in a tax benefit as follows:

- (50%) if the Registrant does not make a voluntary disclosure or he made the voluntary disclosure after being notified of the tax audit and the Authority has started the tax audit process, or after being asked for information relating to the tax audit, whichever takes place first.

- (30%) if the Registrant makes the voluntary disclosure after being notified of the tax audit and before the Authority starts the tax audit.

- (5%) if the Registrant makes a voluntary disclosure before being notified of the tax audit by the Authority.
11 The Voluntary Disclosure by the Person/Taxpayer of errors in the Tax Return, Tax Assessment or Refund Application pursuant to Article 10 (1) and (2) of the Tax Procedures Law. Two penalties are applied:
1. Fixed penalty of: (3,000) for the first time.(5,000) in case of repetition

2. Percentage based penalty shall be applied on the amount unpaid to the Authority due to the error and resulting in a tax benefit as follows:

- (50%) if the Person/Taxpayer makes a voluntary disclosure after being notified of the tax audit and the Authority starting the tax audit or after being asked for information relating to the tax audit, whichever takes place first.

- (30%) if the Person/Taxpayer makes the voluntary disclosure after being notified of the tax audit but before the start of the tax audit

- (5%) if the Person/Taxpayer makes voluntary disclosure before being notified of the tax audit by the Authority.
12 The failure of the Taxable Person to voluntarily disclose errors in the Tax Return, Tax Assessment or Refund Application pursuant to Article 10 (1) and (2) of this the Tax Procedures Law before being notified that he will be subject to a Tax Audit Two penalties are applied:
1. Fixed penalty of:(3,000) for the first time.(5,000) in case of repetition
2. (50%) of the amount unpaid to the Authority due to the error resulting in a tax benefit for the Person/Taxpayer.
13 The failure of the Person conducting Business to facilitate the work of the Tax Auditor in violation of the provisions of Article (21) of the Tax Procedures Law. (20,000)
14 The failure of the Registrant to calculate Tax on behalf of another Person when the registered Taxable Person is obligated to do so under the Tax Law. The Registrant shall be obligated to pay a late payment penalty consisting of:
- (2%) of the unpaid tax is due immediately once the payment of Payable Tax is late;

- (4%) is due on the seventh day following the deadline for payment, on the amount of tax which is still unpaid.

- (1%) daily penalty charged on any amount that is still unpaid one calendar month following the deadline for payment with upper ceiling of (300%).
15 A Person not accounting for any tax that may be due on import of goods as required under the Tax Law. (50%) of unpaid or undeclared tax.
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Download PDF 3 Nights Adventure Dubai

3 Nights Adventure Dubai

1 Reviews
Duration :3 Nights & 4 Days
Pickup & Drop Back
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ITINERARY
Day1

Air Port Pick Up

At the time of your arrival our driver will greet you & assist you with your baggage to the Vehicle and drive you safely to your Hotel or Residence.

Day2

Desert Safari

Enjoy our desert safari tour that provide you an ultimate adventurous experience with Dune bashing on the sand dunes in a 4X4 vehicle, camel riding, various photographic opportunities, belly dancing show, Tanura dance show and BBQ dinner with vegetarian and non-vegetarian food options.Special note: The pick up/drop off timing can be modified as per the trip schedule by 30 to 60 minutes, depending on your location and traffic conditions.

Day3

Jet Ski

Book Rayna Tours’ 60-minute Jet Ski adventure to speed across the waters of Dubai like no other! With clear instructions from your professional watersport guide, get acquainted on how to ride a Jet Ski and then don your safety gears. When it’s time to begin the ride, jump on to a state of the art Jet Ski to explore the vibrant aquatic life and enjoy the unequaled views in the background. You’ll get to cruise along Dubai’s stunning attractions including Palm Jumeirah, Palm Atlantis Hotel, Burj Al Arab, and Jumeirah Beach Residence whereas 30 minutes ride takes you near the Burj Al Arab, Sheikh Mohammed Bin Rashid Al Maktoum island . Depending on your skills, you can further enjoy exhilarating turns and jump or cut through the splashing waves during the ride.Special Note: Carry Passport/ Emirates ID. Pick up/drop off timing can be modified as per the trip schedule by 30 to 60 minutes, depending on traffic conditions and your location.

Day4

Air Port Drop Off

At the time of your departure Our Driver will Pick you from your desired hotel in Dubai and drop you at the Dubai International Airport.

WHAT IS IT ALL ABOUT
3 Nights Adventure Dubai

Rayna Tours’ Three Nights’ Adventure Dubai makes an ideal choice for those planning for an active holiday. Highlighted by many exhilarating experiences along with accommodation, daily breakfast, and worry-free airport transfers, this amazing holiday is a great way to soak up the Arabian sun and further venture into the gleaming waters of Persian Gulf.

Bring a distinct touch of excitement and exhilaration to your Dubai holiday with a desert safari. You’ll experience the astounding allure of Dubai’s desert, as one of our professionally trained drivers takes you on an adventurous 4X4 ride across the vast golden sands. More adventurous experiences await you on our traditional Bedouin-style campsite, where you can ride camel, have your hands tattooed with henna designs, smoke Shisha, spectacle Tanura show, and relish a scrumptious BBQ dinner.

Following the classic desert adventure, you’ll set out for an action-packed Jet Ski tour the next day. Get professional safety instructions before you hop on to a latest model Jet Ski which will speed you across the region’s gleaming waters, permitting you to take in the exquisite views along the coastline in the most thrilling and memorable way. If you wish to heighten your water fun and thrill, our team will be happy to personalize your packages by offering options such as parasailing, banana boat ride, donut ride etc. 

REVIEW
5.0/5.0
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Full Service Travel Agent

I first sent an email to Rayna Tours after finding their ad on Google. I was searching for a company that could facilitate our Visas for our trip. I received a prompt reply from Mr. Himanshu who was helpful and later proved he could do much more than just facilitate a Visa. All in all my friends and I had a great time in Dubai and a large part of it was because of Rayna Tours and Himanshu. Our plans had to be changed a few times, but he was very patient and provided very good service. Tourist Visa - We had emailed the requirements, after these were complete we were emailed a payment link and did the payment through credit card. Just a few days later, we got our E-Visas by email. Desert Safari - We were picked up at our Hotel promptly at 2:30 by our driver Mr. Nishar and drove towards the Desert in a Land Cruiser, it was a little beat up compared to those of other companies but it gets the job done (Some companies pick you up in a Van). Before heading into the dunes, all the Land Cruisers stop to reduce tire pressure for more traction on the sand. This takes about 20 minutes, there are reasonably priced souvenir shops in this area as well as some food shops where you can grab a snack. We were then on our way into the Dunes, we asked Nishar to give us a wild ride and he didn't let us down! After about 15 minutes of dune bashing, just when our stomachs were about to turn, he stopped and let us take some great photos. When we were ready to go, we headed for the Camp, again he drove the way we enjoyed it. We were among the first to reach the large Desert Camp, there are free Camel Rides, as well as Horse Rides for a fee. Our tickets included ATV rental, however this was for small 150cc ATV's only for a course around the outside of the Camp. We opted to upgrade for a fee for the larger 300cc ATV's which could be taken into the Dunes with a guide. This was a lot of fun! The guide was adventurous and led us up and down the steep dunes. After getting back to camp, we headed inside. There's some food and drinks which you can buy as well as the ones included in the ticket. There are also some souvenir shops and a Sand Art shop where you can get your name spelled in arabic and english on sand and put into a bottle to take home. The Tanoura Show was very entertaining as well as the Fire Show and Belly Dancing. The Dinner Buffet was so-so, all vegetarian buffet with some Chicken and Lamb Kebabs at another area. Cold sodas were served for free and there's a Bar as well. After Dinner and the Belly Dancing Show it was time to go, we did some Night Dune Bashing on the way back to the Souvenir Shops and were dropped back to our Hotel. 1 Hour Suburban Limo Tour - This was recommended by Himanshu, we were picked up from our Hotel in a Stretch Suburban Limo and taken to the Marina for our Cruise. This really made us feel like big celebrities. Everyone passing by the Limo had to stop and take photos. It really looked amazing! We played our music and enjoyed, felt like we were in a music video. 2 Hour 50 Foot Yacht Cruise - This had to be my absolute favorite part of our Dubai Trip. (DO NOT PASS UP THIS EXPERIENCE) Cruising with my friends on this beautiful 50 foot yacht around Burj Al Arab and the Palm Islands. After boarding the yacht, we were offered refreshments. We also were given the aux cable for the sound system so we could play our own music, this really made for a good time. Sitting out on the Deck with your favorite tunes, wind in your hair and great views all around. It's these moments that make life worth living. Thank you Himanshu and Rayna Tours for making our trip one we won't soon forget!

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ADDITIONAL INFO
  • Why should I make a booking with Rayna Tours?
Rayna Tours and Travel is a professional destination management company with more than a decade’s experience in the industry. But that’s not alone the reason which makes us a sought after choice for all kinds of travel services. Find below more: 
  1. An ISO certified company 
  2. The proud winner the Certificate of Excellence Award from TripAdvisor 
  3. Easy booking via user-friendly online booking portal, exclusive Mobile App, or even by telephone or email 
  4. Highly secured and flexible payment options 
  5. No hidden fee
  6. Professional work team with exceptional product and service knowledge 
  7. Personalized services according to your budget and preferences
  8. Physical presence in major touristic destinations 
  9. Most of our tour products and travel services are accompanied by Best Price Guarantee
  10. Availability of a dedicated client support system on 24/7 basis

  • How can I make the Payment on your Website & is it Secure?
You can make the payment online using a valid Debit Card or Credit Card. With all payments being processed on a highly advanced and protected payment gateway, we guarantee you utmost safety in terms of money transactions.  

  • When will I receive the voucher after the payment is done? 
As soon as your booking is confirmed and the payment is done, we’ll issue a voucher immediately and send it to you through email. 

  • Will I get a reference number for my booking? 
You’ll get a unique Booking Reference Number, which can be easily located in your booking voucher. Your Booking Reference Number typically begins with RT, followed by the reference number.  

  • For tours inclusive of transfers, do you offer Pick up Service from any place? 
We offer roundtrip transport for all tours inclusive of transfers. Pick up and drop off is mainly provided from centrally located hotels in City Center Areas in the particular City where the Tour is conducted from.

  • Do you provide tickets attractions in the Country?
Yes, we do offer flexible passes and tickets if its listed on our website.The Tickets depend in the form of eVoucher or an Hard copy as per the guidelines of these Attractions. 

  • Can I produce an eVoucher at the time of my Tour?
Yes, you may produce an eVoucher at the time of your tour. However, it’s mandatory to carry a hard copy of the ticket or voucher when you visit a theme park or a popular landmark in the country. Without a valid voucher or ticket, your entry may be sometimes restricted. It is equally vital to ensure that you bring all relevant documents by way of ID proof (as required) for your tour. 

  • How long will it take for the refund of my cancelled tour?
This largely depends on the cancellation policies of your tour. However some Tours are governed by Third Party Contracts and are liable as per third party policies. Normally it may take 7 working days.

  • Is it possible for me to change or postpone the travel date once the booking is done? 
Yes, it’s possible to make amendments in your travel arrangements. But make sure that you send us an amendment request and get it confirmed well in advance of your travel date. Also, please be informed that amendments will be accepted only in accordance with the respective tour’s terms and conditions. 

  • Can I book multiple tours at a time?
Yes, our easy to navigate website offers the flexibility to book multiple tours at a time online. Create the first tour by visiting the respective tour page and clicking ‘Book Now’. You’ll be redirected to ‘Review Order’ page, where you can use ‘Continue Shopping’ option to return to the tour listing page and make further selection of tours. Repeat the same procedure until you’ve made all tour choices. Now click ‘Proceed to Checkout’ to add pertinent details and subsequently make payment.

  • Do you offer a selection of Hotels on your Website for Packages?
Yes,we do offer the selection of Hotels on our Website.You get multiple options for the Hotel selection according to the Star category. All you need to do is you just need to select an option of Hotel according to your requirement.

  • Should I reconfirm my booking before the travel date? 
No reconfirmation of booking is required. Nevertheless, the booking of certain tours is subject to availability. In such a case, our Sales Representative will send you an email, clearly detailing the entire options about the tour availability, and book the tour or tickets according to your convenience. 

  • Despite scrolling down your tour listing page, I am not able to locate my preferred tour activity. What should I do? 
Use the convenient tour filter options seen on the tour listing page to easily narrow down your search by tour type, name or even price range. You can also make your search more specific by directly entering the name of your preferred tour activity in the given field on the listing page’s left hand side and then clicking the search icon. 

  • Upon making the reservation and payment, how will I confirm whether or not it has been received by Rayna Tours? 
As soon as we receive your payment, we’ll send you a booking voucher via email.  

  • How can I share my experience with you?
Simply follow this link to rate us or give a feedback of your experience with us. We’d be delighted to hear from you and improve our services accordingly. 
USEFUL INFORMATION
  • Seating arrangement for all transfers are as per the availability & it is allotted by our tour manager.
  • The pick up/drop off timing can be modified as per the trip schedule. This also may change depending on traffic conditions and your location.
  • Some of the mentioned inclusions may remain closed on weekends or specific days as per the government norms for which we does not hold the responsibility.
  • The actual transfer timing may vary up to 30/60 minutes to the time listed on the website.
  • Summer clothing is suitable for most of the year, but sweaters or jackets may be needed for the winter months.
  • Having good quality sunglasses, sunscreen and hat are advisable when in direct sunlight.
  • Private Transport can be organized on request for all tours.
  • Leaving of your personal belongings like Media equipment, wallets or any other valuable items in our vehicles or tour sites is solely at your own responsibility. Our drivers and tour guides will not be responsible for it.
  • No strollers allowed inside the vehicles without prior information so please inform us  at the time of making the reservation.
  • Children from 3 to 12 years must be accompanied by an adult in the water in any of the water activities
  • On Islamic occasions and National holidays the tour will not serve alcohol and there will be no live entertainment.
  • Please read carefully and understand the contents of the Tour Brochure / itinerary, the 'Terms and Conditions', Price Grid and such other documents as may be applicable, as all these will form part of your contract with us once you affect the booking.
  • Photography of UAE residence especially ladies, military institutions, government buildings and installations, is strictly prohibited.
  • Littering is a punishable offence and offenders may face penalties in the form of fines.
  • Smoking inside public areas is not allowed.
  • Some tours require your original passport or Emirates ID, we have mentioned this information in the important notes so please ensure that you read the important information, we will not be responsible if you miss any tour where your passport or ID is mandatory.
  • We reserves the rights to charge 100% No show charges if guest is not turning up on time for the pick up.
  • No refund for partly utilized services.
  • Due to any uncontrollable circumstances i.e. (traffic conditions, vehicle breakdowns, delay by other guests, weather circumstances) if the tour gets delayed or cancelled, we will provide alternate options if possible.
  • If in any case the guest does not show up on time and our vehicle departs from the pickup location then we will not arrange for alternative transfer & no refund is provided for the missed tour.
TERMS & CONDITIONS
  • We reserve the complete right to reschedule an itinerary or route, adjust pricing, or even cancel a tour whenever, at our sole discretion, mainly if we deem it is vital for your safety or convenience. 
  • Unused inclusion in a tour package is non-refundable. 
  • Any guest failing to reach on time at the designated pick-up point will be considered a no-show. No reimbursement or alternative transfer will be arranged in such circumstances.
  • Should a tour booking be cancelled or altered for reasons of bad weather, vehicle issue or traffic problems, we will make all sincere efforts to arrange alternative service with similar options, however, based on its availability.  
  • The arrangement of seating will depend on its availability and will be done by our driver or tour guides.
  • Pick-up and drop-off timings listed on the website are approximate, and they will be adjusted as per your location as well as traffic conditions.  
  • Coupon Codes can be redeemed only through online booking process.
  • We reserve the right to charge 100% No Show charges if guests do not turn up on time for the pick-up.
  • In any case the guest does not show up on time and our vehicle departs from the pickup location, then we will not arrange for alternative transfer & no refund is provided for the missed tour.
  • Seating arrangement is done as per the availability & it is decided by the Driver or Tour Guide except in case of private transfers.
INCLUDES

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Customer Care / Bookings / Enquiries

UAE CALL CENTER

TOLL FREE 800-RAYNA ( 72962 ) within UAE

+971 4 2087444 Outside UAE

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