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I first came across Rayna through internet ads and reviews in August 2017 . I reached out to them via their online chat and got a reply from Naresh Sharp almost immediately . Several emails were exchanged and after much toing and froing plans were set in motion for a customized tour package from Rayna for the group of 9 from Trinidad & Tobago for a visit to the United Arab Emirates from April 11 to April 18 .
Rayna handled all our transport needs (airport pick up and drop off ) and all other requests in a very professional manner The pickups and drop-offs were just perfect,and the drivers and guides were pleasant, funny and accommodating to us 9 females . The one negative on the trip was the limo driver who was not very people friendly and as a result we had poor limo service
All coordination was done through what’s app chat while in the UAE . Here now is a summary of our experience
Day 1 –
Airport pick up – on time pick up (Hammad )
Day 2 -
City Tour – on time pick up by driver (Salamat ) – and guide( Rahul )who was very pleasant, funny, informative and accommodating
Desert Safari – on time pick up drivers ( Farooq and Nuruddin ) special thanks to Farooq for being so accommodating on the Desert Safari !!!
Day 3 –
Burj Khalifa & Dhow cruise Creek dinner- - - pick up was on time and driver (Ali ) was very pleasant .
The downside to this day was the limo driver who was not very professional .
Fujariah East Coast Tour - on time pick up by driver ( Arshad )
Miracle Garden / Emirates Mall – pick up on time by driver ( Zahoor)
Day 6 –
Abu Dhabi Tour again pick up on time by driver (Salamat) and special mention of the guide (Shazad) . He was informative and engaging and kept us entertained throughout the journey
Sharjah Tour – Pick up( Kamran) and guide( Shahzad) . He was polite, jolly , informative and engaging .
Airport drop off – on time
ALL in ALL Rayna made our vacation a truly MEMORABLE ONE … THEY MET AND EXECCEDED OUR EXPECTATIONS …. ON BEHALF OF THE GROUP I WOULD LIKE TO EXPRESS A HEARTFELT THANK YOU TO NARESH SHARPU WHO WITH THE REST OF THE TEAM MADE IT HAPPEN FOR US ..THANK YOU FROM TRINIDAD & TOBAGO
booked a package tour to dubai through MakeMyTrip, the local tours of
dune bashing, dhow crise, dubai city tour and abu dhabi city tour, ferrari world were organised by RAYNA. the tuurs were very professionally organised, right from pickup till drop back to hotel, the guides were pretty candid about timings and all, yet very accommodating. i would specially like to mention two of the guides. 1) Mr Ramesh who was our guide for dubai city tour, was a very jollly fellow and kept us entertained with city information along with his jokes. another Mr Farooq who took us to dune bashing, was another nice person, who seem to be enjoying his job, which in turn made us enjoy the experience. Thanks RAYNA
Very reliable company, professional driver and real gentleman. Our Driver (Wasim) knows Dubai very well and is very skilled !
Overall experience with Rayna was very good.
Initial booking experience was no so great as after making payment I had to follow-up several times with Pune office to get invoice, visa and tickets .
But once we reached Dubai, every tour was exciting & memorable and all Rayna staff were very friendly.
Travel coordinator Alisha used to give updates on Whatsapp timely basis about our each day tour details with concerned person.
Desert safari is one of the best and most exciting of all. Wasim who was driving us in Land Cruiser for dune bashing made it more adventurous with his cool nature. I would highly recommend Desert safari with Rayna. As part of desert safari, Rayna has its own camp where there are multiple activities like camel riding , belly dancing, tanoura dancing, heena etc.
Dubai city tours was also good and the tour guide Kunal gave us rich history details about the Dubai city.
We also enjoyed dhow cruise dinner and buffet was delicious.
All the pickup and drop was on time and properly communicated on Whatsapp.
I like tour with irfan khan he have to much more knowledge he could handle us very well if i will visit again in dubai i will select him for my tour guide nd all peoples plz select irfan khan he had a good nature also.... thank u rayna tour for giving us best tour guide
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